Middleville Regional Healthcare, management assignment help

Assignment
2: Middleville Regional Healthcare

Due Week 9 and worth
160 points

Middleville Regional
Health Care is one (1) of three (3) hospitals serving a community of 350,000
people. Summary statistics on Middleville and its competitors, from the AHA
Guide
, are shown below in Table 1. All three organizations are
not-for-profit.

Table 1:
Middleville, Brierfield, and Greystone Health Care Systems

Name

Beds

Admissions

Census

OP
Visits

Births

Expenses
(000)

Personnel

Middleville

575

13,000

350

221,000

2,300

$125,000

2,000

Brierfield

380

17,000

260

175,000

1,200

$130,000

1,875

Greystone

350

10,000

180

40,000

900

$80,000

1,200

The
governing board of Middleville hired a consulting company to evaluate its
strategic performance, specifically in the areas of Human Resources, Information
Technology, Financing, and Marketing. As part of the consultant’s evaluation,
several leaders of Middleville’s units were asked their perspective of the
organization’s performance.

You are working for
the consultant. Your job is to identify the issues from the response that should
be considered further by the consultant team and possibly discussed with the
governing board and the CEO. The firm has a rule, “Never offer a criticism or
negative finding without suggesting how the client organization can correct it,”
so you must indicate what sort of correction you would recommend as part of your
list. Because you know there were about two (2) dozen other interviews, you
decide you should rank your issues in importance, to make sure the most critical
are discussed.

Write a six to eight
(6-8) page paper in which you:

  1. Explain the
    governing board’s role in these strategic initiatives, determining its
    responsibility and involvement.
  2. Evidence-based
    management means that operational and strategic decisions are made based upon
    the evidence that goals and objectives are actually being met. Quantitative
    measurements must be identified and measured. This data is then used to evaluate
    the HCO’s performance. Name three (3) performances Middleville can use to
    measure its success in providing quality healthcare to the community, and
    identify quantifiable, measureable indicators that can be used to do so. Explain
    the importance of each performance measurement.
  3. Given the statistics
    of Middleville and its two (2) competitors provided in Table 1, recommend to the
    HCO what areas it should focus on to maintain its competitive market share as
    well as continue to provide healthcare to the community in the 21st
    century.
  4. Some of
    Middleville’s Board members are very interested in pursuing advanced technology
    systems over the next five (5) years, while others are concerned about the
    enormous expense and need assurance that the investment in technology will be
    worthwhile. In both monetary and process terms, describe the costs and benefits
    associated with implementing EMR and associated health data systems. Lay out a
    plan for how various systems can be implemented.
  5. Middleville has
    faced many challenges in recruiting and retaining nurses and other clinical
    employees. The economy has hit the area very hard and budgetary limitations have
    reduced the amount of money available for salary increases. The Board knows it
    needs to provide other benefits to their valued employees. Provide at least two
    (2) suggestions to Human Resources to promote employee satisfaction and,
    therefore, retain experienced personnel.
  6. Use at least three
    (3) quality resources in this assignment. Note: Wikipedia and similar
    Websites do not qualify as quality resources.
  7. Format
    your assignment according to the following formatting requirements: