1. the leader responsible for the term TQM is what?2. the quality leader most associated with the co

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1. the leader responsible for the term TQM is what?2. the quality leader most associated with the concept of robustness is what?3. who is the leader in the quality movement who recommended that organizations ”eliminate numerical quotas for the work force and numerical qoals for management”4. what is the control charts most appropriate for monitoring the number of defects on different sample size?