1 When helping others to set SMART goals, managers should: Aremove time constraints Bgeneralize the

1When helping others to set SMART goals, managers should:

Aremove time constraints

Bgeneralize the goals

Cavoid modifying or updating original goals

Duse intrinsic and extrinsic rewards

2The _____ phase marks the end of the introduction or “rollout” of the new system and starts the permanent implementation of the new system

Ainvestigation

Bpreparation

Ctransition

Dimplementation