19.Follow the requirements to write 300words discussion.

Lesson 3 Short Answer

1.Describe the key
characteristics of listening. How do these differ from hearing characteristics?
Provide an example to support your answer.

2.2. Explain why listening skills
are important in each of the following business situations. Be sure to include
key concepts in your response.

• Conducting a job interview

• Determining the validity of an
employee’s complaint

• Deciding whether two employees can
trade vacation schedules

3.3. Recall a recent situation in
which you had difficulty listening due to distractions. Describe the situation
and the distractions, and explain how you could have minimized the distractions
and/or increased your listening capabilities within that situation.


All the work has to be 100 percent original.

Any guides/existing papers you find on internet will definitely not be

Any kind of plagiarism will definitely not be accepted.