Emergency Operational Plan

1.

Your community is in the middle of a disaster and communication from the incident command centers is compromised. In your main discussion post:

• Explain two considerations that would influence your decision to call in MERS.
• Describe the operational support that a MERS can provide to your community.
• Assess the type of telecommunications support you would request from MERS

2.

Your community has gotten through the disaster and now is the time to figure out what worked and what did not. The emergency management team is doing a full strategic analysis using the six steps (see Introduction). For this discussion you are going to focus on addressing issues in mitigation planning (step 5).

Choose one of the following areas to address in the discussion:

• Property damage.
• Victim stress.

In your main post:

1. Describe the measures you are proposing for mitigation in the chosen area.
2. Explain the costs and benefits of the measures.
3. Justify the necessity of the proposed mitigation measures

3.

Instructions

Using the details you see in the Response Management Desk media piece,

1. Construct a public service announcement for delivery either before or during this disaster. Remember the point of such an announcement to persuade people to take protective actions in the face of a disaster.
2. Describe your audience and your chosen method of delivery. Explain why you chose that method to deliver your announcement.
3. Determine whether there are special characteristics or needs of your audience that you should keep in mind as you craft your announcement.

http://media.capella.edu/CourseMedia/PSF5606/ResponseManagementDesk/wrapper.asp

Unit 6 Assignment 2: Union Dispute

Estimated time to complete: 90 minutes

Scenario: As the department manager, several of your staff have come to you and confidentially expressed concern about one of their coworkers. This coworker is a Medical Assistant, and also serves as the labor union representative. Some of your staff feel that the MA is abusing her power as the union rep, and intimidating other team members, creating a hostile work environment.

Respond to the following points to explain how you will handle this situation:

• What research will you conduct, and how will you apply that information to your action plan?
• What individuals need to be involved in addressing this issue?
• How will you protect the confidentiality of your staff who expressed concerns?
• In a closing paragraph, summarize your plan of action, including how you will address the accusations/behavior with the MA directly.
• On a separate reference page, include a minimum of two scholarly sources to support your work.

Please review the rubric to ensure that your assignment meets criteria.

Submit:

• Union Dispute – .doc/.docx

Note: This assignment is submitted through SafeAssign. Please review the SafeAssign report. If you have questions about the report, please contact your instructor. You will have two attempts for submission.

Prior to beginning work on this assignment review Chapter 7: Managing for Ethical Conduct and Chapter 8: Ethical Problems of Managers in the course text. Additionally, review the Chapter 7: Managing for Ethical Conduct and Chapter 8: Ethical Problems of Managers PowerPoint presentations as well as the Business Ethics Highlights (Links to an external site.) website.

Using the Business Ethics Highlights (Links to an external site.) website, identify and analyze an ethical case (within the last twelve months) that involves building ethical culture, encouraging managers, and employee engagement.

Support your analysis and recommendations with evidence from at least three scholarly and/or credible sources in addition to textbook, industry reports, and articles from the University of Arizona Global Campus Library. Be sure to include any links to professional websites used as references or to access company information.

In your paper,

• Describe the operation of the organization and the cultural elements that drive the engagement of ethical culture for this organization.
• Identify the management issues involved in the case. For example, think about the case in terms of multiple ethical selves, norms, reward systems, diffusion of responsibility, and obedience to authority. What factors contributed the most to the alleged unethical conditions?
• Explain the specific actions a manager could take to try to move employees up the employee engagement continuum. For example, from not engaged to actively engaged.
• List ways you can communicate your standards to your employees and to your peers. As an employee, how can you communicate your ethical standards to your manager?

The Managing for Ethical Conduct paper

• Must be two to three double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Writing Center (Links to an external site.)’s APA Style (Links to an external site.) resource.
• Must include a separate title page with the following:
  • Title of paper
  • Student’s name
  • Course name and number
  • Instructor’s name
  • Date submitted

For further assistance with the formatting and the title page, refer to APA Formatting for Word 2013 (Links to an external site.).

• Must utilize academic voice. See the Academic Voice (Links to an external site.) resource for additional guidance.
• Must include an introduction and conclusion paragraph. Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
  • For assistance on writing Introductions & Conclusions (Links to an external site.) as well as Writing a Thesis Statement (Links to an external site.), refer to the Writing Center resources.
• Must use at least three scholarly and/or credible sources in addition to the course text.
  • The Scholarly, Peer Reviewed, and Other Credible Sources (Links to an external site.) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source for a particular assignment.
• Must document any information used from sources in APA style as outlined in the Writing Center’s Citing Within Your Paper (Links to an external site.) guide.
• Must include a separate references page that is formatted according to APA style as outlined in the Writing Center. See the Formatting Your References List (Links to an external site.) resource in the Writing Center for specifications.

u Both of your reaction papers will be written using the American Psychological Association (APA) style and format, 6th edition. You will start by selecting one movie from the list provided below. In the first reaction paper you will discuss certain aspects of the movie that relate to the topics in your textbook that are covered during the first 7 weeks of class. Your paper will analyze one or two characters from the movie based on some of the topics found in these chapters. The second reaction paper will be a continuation of the first reaction paper, further relating your characters to topics in your textbook that will be covered during the last 7 weeks of class.

Your first reaction paper will consist of a title page, abstract page, reference page and 2-3 pages of the analysis of your characters. Your first paper will include at least 6 cited references: 3 cited references to pages from the appropriate chapters, as well as 3 cited references (relating to those same chapters) from academic journals, books, or professional internet sources such as the American Psychological Association, www.apa.org or the Association for Psychological Sciences, www.psychologicalscience.org. (These sites provide references to appropriate articles that you may use in your paper.)

Your second reaction paper will be a continuation of your first paper using the same characters from the movie you selected, but you will now relate your characters to topics found in chapters covered during the last 7 weeks of class. For this second paper, you will adda minimum of 3 cited references from the appropriate chapters in your textbook and add at least 3 more references from academic journals relating to these same chapters.

Your final paper will have a minimum of 6 cited references for your textbook and 6 cited references from other sources such as academic journals, books, or other credible web sites such as APA.

Your final paper will consist of a title page, abstract page, reference page and an analysis of the movie based on the topics in the book – approximately 7-9 pages total.

Because writing is a process, I will provide you with feedback along the way to your final paper. This feedback should be used to make corrections/additions to your final paper. Your first paper with feedback must be handed in with your second paper. Check the tentative calendar for due dates.

Both reaction papers must be completed to receive a grade for the course. Points will be deducted for late papers at the rate of 10 points per day after the due date.

Movie List:

Awakenings (1990). Based on a true story by neurologist Oliver Sacks, this film portrays Dr. Malcolm Sayer (Robin Williams) as a psychiatrist in charge of patients who are apparently catatonic. He achieves success, albeit temporary, via neuropharmacology aimed at increasing dopamine levels in the brain.

Regarding Henry (1991). Henry (Harrison Ford) is a ruthless and driven lawyer who sustains a gunshot wound to the head during an interrupted robbery. What results is amnesia as well as a significant change in his personality. The film focuses on his recovery as he comes to terms with the person he once was.

Legends of the Fall (1994). Tristan (Brad Pitt) falls from innocence as he embarks on a journey into the darkest secrets of love, betrayal, and the unbreakable bonds of blood. This movie portrays an evolution over a lifespan of joy, hate, compassion, and rites of passage.

At First Sight (1996). Val Kilmer stars as a man who has been blind since birth and has learned to relate to the world through his sense of touch. The movie illustrates his experiences following experimental surgery to restore his vision.

50 First Dates (2004). A romantic comedy about young adult love in which Adam Sandler portrays a young man who falls in love with a girl (Drew Barrymore) with an unusual type of memory loss. She maintains memories throughout the day, but every night she loses those new memories and awakens the next day starting over. Sandler’s character must find new and effective methods of winning her affections every day.

Still Alice (2014). Alice Howland (Julianne Moore) is proud of the life she worked so hard to build. At fifty years old, she’s a cognitive psychology professor at Harvard and a world-renowned expert in linguistics with a successful husband (Alec Baldwin) and three grown children (Kristen Stewart, Kate Bosworth, and Hunter Parrish). When she becomes increasingly disoriented and forgetful, a tragic diagnosis of early onset Alzheimer’s changes her life—and her relationship with her family and the world—forever.

American Sniper (2015). Navy Seal sniper Chris Kyle’s pinpoint accuracy saves countless lives on the battlefield and turns him into a legend. Back home to his wife and kids after four tours of duty, however, Chris (Bradley Cooper) finds that it is the war he can’t leave behind.

To begin to define what is involved in the bigger picture of effective communication, take a look at: “Three

Elements of Great Communication, According to Aristotle, Harvard Business Review (2013) – http://blogs.hbr.org/cs/2013/01/three_elements_of_great_communication_according.html.

This article helps us see that there is nothing new about understanding the component of effective communication. But while the concepts of ethos, pathos, and logos have been understood since Aristotle back in 350 BC, being able to use them in our real life is a whole other set of issues.

Central to becoming a good communicator is self-awareness. That is, we have to learn how to listen to ourselves first before we can start improving the way we are communicating to others. Here is a short exercise to help us take this first step in communicative self-awareness: “How Good Are Your Communication Skills?” – http://www.mindtools.com/pages/article/newCS_99.htm

So how did you do? Even if you ended up with a high number, were there any opportunities in the exercise to see specific things about your communication habits that could be improved?

As we start to better understand the way we communicate to others, one of the most important elements we begin to see is the importance of our underlying emotions – our feelings – about ourselves, others, and the situation we are in. Issues like self-esteem, love, hate, anger, happiness, worries, violence, tenderness, rejection, acceptance, dependence, and independence are just a few of the characteristics that infuse communication with powerful meanings over, under, up and around the words that come out of our mouths.

While it can be difficult, we can take important steps towards increased self-awareness by pushing ourselves to become more conscious of how these types of emotions affect our communication with others. This area of skill building is called “Emotional Intelligence.” Read more about EQ here: “Emotional Intelligence (EQ): Five Skills for Raising your Emotional Intelligence” – http://helpguide.org/mental/eq5_raising_emotional_intelligence.htm

So, where are we? We now know about ethos, pathos, and logos, the three basic elements of communication first identified by Aristotle. We are also working on improving our own communication skills through increasing our self-awareness of how we actually communication with others. And finally, we are starting to look at the role emotions play in how we relate to each other in both verbal and nonverbal ways.

Questions

Answer the following questions with a minimum of 500 words. Use APA Format for any references used.

Imagine you are part of a four person team charged with developing a complex, multi-variable market analysis for your hospital. All members of your team are basically at the same job level as you and your boss has not designated anyone as the official “Team Leader.” After your first meeting, everyone agrees on the general vision and purpose of the project, the primary tasks needed to be completed, and a six week time schedule.

After two weeks of work, one of the members of your team with an office right down the hall from yours has failed to produce anything. Another team member has a sick child and is starting to miss meetings and is seriously lagged in his overall participation in the project. He works virtually out of his home in Seattle, Washington.

What would you say to each of these team members about the project?