You must open and read Case 25: Southwest Airlines
in 2016: Culture, Values and Operating Practices, by Arthur A. Thompson and
John E. Gamble, starting at (page C-311) which is in the uploaded file. YOU MUST CITE USING THE CASE STUDY THAT IS UPLOADED as well as use other information on the Web to research the company further to find any relevant events that have transpired since the writing of the case study. Use the company’s website, Internet search engines such as Google, online data services, or other sources to locate the latest articles about the company including press releases and current financial information. Be sure to cite all sources according to APA guidelines. DO NOT forget to number your responses.

1. Building core competencies and competitive capabilities is essential for organizational success. Discuss three ways to approach these elements, and explain how they have been applied by the management at Southwest Airlines.

2. Define and explain the Six Sigma process. How has or could Southwest Airlines put that process to work in support of their business strategies and objectives?1. Building core competencies and competitive capabilities is essential for organizational success. Discuss three ways to approach these elements, and explain how they have been applied by the management at Southwest Airlines.

3. Gary C. Kelly, the present CEO of Southwest Airlines, established four key success factors (KSFs) for Southwest Airlines. Select whichever of those four KSFs you deem most important to Southwest Airlines’ success. Fully justify your selection, and provide

4. Herb Kelleher was a strong proponent of the idea that the employee—not the customer—came first. Regarding his views, Kelleher stated:

You have to treat your employees like your customers. When you treat them right, then they will treat your outside customers right. That has been a very powerful competitive weapon for us. You’ve got to take the time to listen to people’s ideas. If you just tell somebody no, that’s an act of power and, in my opinion, an abuse of power. You don’t want to constrain people in their thinking.

Select and describe an instance and/or example from the case that illustrates Kelleher’s statement. What do you find to be the most important impact on Southwest Airlines from such valuing of the employee?

5. Define the elements that, in combination, constitute a corporate culture. Which element do you think Southwest Airlines has used to its best advantage? Justify your selection and describe the way your selected element has contributed to the Southwest Airlines corporate culture.

NO PLAGIARISM! and use APA citation

I need help writing a short scripts.

Synopsis of story:

Phoebe is a young girl about 12 who stares out the window each day because she is unable to leave her home. Everyday she begs her mother to let her out of the house but she is constantly rejected. So she makes up imaginary friends to keep her from getting lonely. One day one of her characters Evan urges her to sneak out. She is very conflicted and is contemplating sneaking out. Here I need some help with some possible rising action? In the climax of the story she climbs out the window with a rope made of her bedding and slips under the fence. She wanders out into the world and she is speaking with her characters all the time. Suddenly boys walk by and begin to taunt her and we as an audience find out why she was not allowed out of the house(her face is severely burned on one side). She cries and runs into the real evan. She tells him that she doesn’t understand why people treat her this way and he tells her that she is beautiful and that it doesn’t matter. They walk back to the house and she introduces evan to all her characters. From then on he visits her everyday. I like the basic plot but I think that there are some loose ends and that I could develop things a bit more. Any suggestions would be great!

Scenes Included:

Scene1: Opening Jungle Safari

Scene 2: Breakfast

Scene 3: Wishing to build a snowman

Scene 4: Planning to leave

Scene 5: Out in the world

Scene 6: Teasing

Scene 7: Crying with Evan

Scene 8: Walking Home

Scene 9: Evan comes to visit (fade out)

Pick one of the Academic Journal Articles below:

• Anglo-Saxon Ideologies in the 1920s-1930s Their Impact on the Segregation of Mexican.pdf
• Bright and Goodlooking Colored Girl.pdf
• Catholic Sisters and the Mexican Problem in Texas.pdf
• Crimes which startle and horrify.pdf
• Reconstructing Japanese Immigrant Gender Relations in Rural-1.pdf
• Religion for the Blues Evangelicalism, Poor Whites, and the Great Depression.pdf
• The Lynching of Persons of Mexican Origin or Descent in the United States, 1848 to 1928.pdf
• The Killer Behind the Badge.pdf
• To Educate, Agitate, and Legislate.pdf
• Working Class Muscle Disorder in the Gilded Age.pdf
  

Format

• Two pages (minimum)
• 12 point font
• Double spaced
• Paragraphs

Each paper should include the following:

1. The author’s purpose in writing the article
2. The author’s main thesis
3. The author’s challenging of other historical viewpoints
4. The evidence utilized by the author (specifically primary sources)
5. Personal likes/dislikes
6. How could the author make the work stronger?
7. The recommended audience for the article?
8. Explain how this article contributes to understanding the history of the United States
9. An example of how this article supports/contradicts Eric Foner’s Give Me Liberty
10. Suggested reading to accompany this work (not required, but helpful)

Part C – Case Analysis – (This is worth 50% of the test score.)

The company operates about 700 convenience stores. A sales assistant at one of the company’s stores was murdered while on duty. The murder was widely publicized, and employees complained of inadequate security measures. As a result of the murder, 15 sales assistants telephoned the union requesting a union organization effort. The union sent representatives to 60 stores in the area where the murder had occurred and left union authorization cards. Two days later the company notified the union that an injunction had been issued during a prior union campaign prohibiting solicitation on company property.

The next workday, the company had a meeting with the store managers in the area and talked about the need to improve security. The company officials also discussed the union’s organization activities and reminded the managers of the “no solicitation” policy and stated that a union would not necessarily do the employees any good. Later that week, the company had an unprecedented meeting for all sales assistants. Approximately 200 sales assistants attended and were paid for their time. The company officials told the employees that they did not need a union and that the employees from the union could retrieve their authorization cards. The employees were asked to voice their complaints and the employees listed the following: getting less than 40 hours work per week; not having breaks; not being paid for overtime work; working alone at night; and poor lighting at the stores.

The next day the company sent a memo to all regional personnel directing that sales assistants should work a 40-hour workweek; canopy lights were installed at all the stores; a policy was adopted that no one would be required to work alone at night; and sales assistants began receiving wages for after-hours overtime work. The company posted “no solicitation” signs in all stores and directed that those signs be enforced; if the employees did not enforce the signs, they would lose their jobs. Later that month the company held further meetings with sales assistants, who again were paid for their time. They asked to select committee representatives to meet with management to discuss their complaints. Management officials left the room while the employees selected their representatives. The company made a list of the ten most frequently mentioned items from the employees’ recommended subjects for the committee to discuss.

Meanwhile, the union filed a representation petition with the NLRB seeking an election in a unit of all Summitt, Ohio sales assistants. The company president told the managers to tell the sales assistants that if they joined the union, the company would close those stores. The first meeting of the Employee Management Committee was held and the ten priority items were listed, granting employees a new vacation policy, improved health-care benefits, sick days, change in holiday hours for pay, recognition of seniority ranks, and improved security systems. Not long after that, the company sent an additional memo around announcing other improvements in life, major medical, and accident insurance plans, in addition to death and family benefits and a revised disciplinary appeal system.

The union wants to file a complaint with the NLRB. What “unfair labor practice” claim(s) could it make? For each one, what defense would the company give? Use the specific terms and concepts covered in this course to support your analysis. Please limit your response to a maximum of two and a half concisely written, double-spaced pages.

The basic outline for your answer will be:

Introduction

Definition of an unfair labor practice

Analysis:

Summary

Reference(s)

The chart is a tool to help you focus your thinking and to be sure that you provide both sides’ perspectives for each ULP. Your answer can be presented in it or via paragraphs. You are not required to incorporate the chart in your answer. Choose the method that explains your analysis clearly.

NOTE: Please re-read the instructions to be sure you’ve done everything that is needed.

1 page per article.

The task is to read the 2 articles, answer the questions below and then ask a question for someone else to answer. The question asked should be one that will require the next person to demonstrate having read the article or it can be able something that you did not understand about the article.

Article 1:

In the article there was a length discussion on the ability for leaders to evolve and transform from one leadership style to another. Why do you think evolution of leadership style is important, and have you observe any leadership style changes in your own profession life?

Article 2:

The last sentence of the article states “Effectiveness is a discipline. And, like every discipline, effectiveness can be learned, and must be earned.”Do you agree with this? Why or why not? What points from the passage evidences as such?