After reading this chapter, you should be able to do the following: • Discuss the strategic…
After reading this chapter, you should be able to do the following: • Discuss the strategic value-adding role distribution plays in the supply chain. • Recognize the tradeoffs between distribution and other supply chain functions. • Understand the analytical framework for distribution planning decisions. • Evaluate fulfillment strategies and distribution methods. • Describe the primary fulfillment processes and support functions in distribution center (DC) operations. • Use productivity and quality metrics to analyze fulfillment performance. • Describe how information technology supports distribution operations. • Discuss materials-handling objectives, principles, and equipment uses

