help with five ups questions need this in four hours

Help With Five questions on UPS

1. What are UPS “Smart Labels?” What role do they play in UPS operations?

2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center.

What role does wireless communication play in the UPS systems?

4. How has information technology transformed the package delivery business?

5. How does UPS’s investment in IT help it achieve the strategic business objectives