Conflict Mediation Have you ever found yourself in a relationship (perhaps at
work) where you undermined your own power currency? When someone else
recognized your level of power or your RICE, what attributes became apparent?
What can you do to develop your power currency?
What are the differences between forms of trust and active
distrust? How can a “business relationship” approach assist
disputants in a conflict situation where there is low trust or high distrust?
What are the five negotiation styles and when is it best to
use them to resolve conflict?
Why is confidentiality an important element in mediation?
What are some of the ways that confidentiality is protected in mediation?
What are the pros and cons of mediation versus negotiation
When is it appropriate to ask if conflict diagnosis is
How does one choose an appropriate dispute resolution
What are the ethical and practical issues that complicate
the use of alternative dispute resolution tools?