1. The technology acceptance model (TAM) should be considered by every company when deciding to implement wearable technologies to authenticate users for access. This is a common practice in many companies but it may not be suitable for every company. By stepping through the TAM model we can determine if wearable technology is appropriate for the facility.
TAM has two-factors and they are perceived usefulness and perceived ease of use. “Perceived usefulness expresses the beliefs of consumers that technology usage will improve the performance” (Taylor & Todd, 1995). This will then drive the usage of the technology. If, for example, a badge access is easy to use and provides a faster method of accessing a building rather than checking IDs in a database, than I can see the positives influence in the facility and people. This would answer questions that would deal with time, and if badges allow less time spent for checking authorization in a database. Perceived ease of use is “the degree to which a person believes that using a particular system would be free of effort” (Davis, 1989). In some cases the word free could be interpreted differently. Many people would say “yes” because they would not have to stand in line to have the ID’s checked against a database. Some would say not completely free because now they have to scan a badge or show that their picture is the one that is in fact on the badge. This may not be completely free, but as close to free as technology allows at the moment.
After reviewing TAM and the two-factors that go along with it, has allowed for the discovery of possible questions or concerns to come forward. This “enlarges the scope of the adoption decision to explicitly include both resistance (perceived risk) and enabling factors (perceived benefits) simultaneously” (Nasir & Yurder, 2015). When addressing any new technology TAM should be considered, because it has withstood the test of time and is widely used.
Thanks for the read,
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology.
MIS Quarterly, 319 – 340.
Nasir, S. & Yurder, Y. (2015). Consumers’ and Physicians’ Perceptions about High Tech Wearable Health Products. Procedia – Social and Behavioral Science 195, 1261 – 1267
Taylor S. & Todd P. (1995). Understanding information technology usage: a test of competing models,
Information Systems Research6 (2), 144–176
The Technology Acceptance Model (TAM) is very interesting when research and development provides technological systems for the Information Technology (IT) industry. It cannot improve organizational effectiveness when technology is not accepted or used by employees. However, perception of the use of emerging technologies; how it affects its ease of use, and usefulness cannot be taken lightly. These two variables pose many questions as to the rejection of technology (Davis, 1989).The existence of these two variables calls for the application of TAM as it is one of the most successful measurement of computer usage amongst practitioners and academics. It is also vital to investigate the application of TAM in authenticating access to computer systems and facilities.
To determine the TAM for authentication for facilities and computer systems, it is critical for researchers to also understand the determinants of the two variables. This in turn will lead to the possible measurable questions. The challenges faced by organization are beliefs and attitude of users, satisfaction, adaption, culture, education etc. are all determinants to the questions that will lead to the application of TAM (Swanson, 1998). Some of these questions are:
why do people resist dynamic passwords?
Will this change make users work more securely?
Is it useful?
Is it easy to access the facility without ease?
Is it easy to learn?
What are some of the advantages and disadvantages of using this new system?
What will be the future trajectory of this new system?
These questions do not only investigate the rejection and use of information technology, but it also gives organizations an idea of what measurements can be addressed in order to ensure the ease of use and usefulness of emerging technology are adopted.
The two variables are measured under the fairness and perception of users as reported by (Davis, 1989). Measuring such dynamics must be based on a framework, which provides fairness for developing the hypothesis which rendered answers in reference to the two independent variables. All parties within the organization must participate in such framework as to achieve a hundred percent assessment or results so new technology can be adopted with ease and without rejection (Andriole, 2014).
Research and development leads to emerging technologies and then to the application of such technology. Innovation plays an integral part in the response to the protection of data and systems. Therefore, the TAM must be implemented to achieve ease of use and acceptance of new technology.
Andriole, S. J. (2014). Viewpoint: Ready technology. Communications of the ACM, 57(2), 40-42.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319-340.
Swanson, M. (1998). Guide for developing security plans for information technology systems. NIST Special Publication.