MGM375-1403A-02 : Quality and Supply Chain Management

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MGM375-1403A-02 : Quality
and Supply Chain Management

Part 1

500- 700 Words that
respond to the following questions with your thoughts, ideas, and comments

The CEO asked you to have lunch with him and explain
exactly how you, in your role, could help the firm achieve a competitive
advantage through improved supply chain management. He asked you to discuss the
following specific points with him:

  • What
    supply chain management refers to and how it might differ between service
    type businesses and product type businesses, and between retail and
    manufacturing type businesses.
  • How
    you would assess whether a firm has an effective versus ineffective supply
    chain?

Give and explain one example of a firm with an
effective supply chain and one with an ineffective supply chain.

Part 2

13–16 PowerPoint slides with notes (200–250
words)  (excluding title and reference slides)

Put together a PowerPoint presentation
with 13–16 slides that can be used for both internal purposes and
when you meet with all of your vendors to kick off a vendor certification
program. To earn full credit on the PowerPoint, you must use colored slides,
clip art or charts, or photos on each slide to make them eye-appealing, along
with 200–250 words of speaker notes for each slide, explaining the slide’s
content. Slides must not be covered with commentary; that is what the speaker
notes are for.

Assume the following information about
a company:

  • The
    company is currently assessing a make versus buy decision.
  • The
    company currently makes product line “A” using proprietary
    technology. Its variable cost/unit is $10, and its fixed cost allocation
    of overhead based on producing 10,000/yr. is $20/unit, for a total
    standard cost of $30/unit.
  • The
    company also makes 3 other completely different and separate product
    lines on different equipment.
  • The
    company has a quote from an outside vendor for this product A, for
    $18/unit.

Assignment:

  • Given
    the data presented, what criteria would you use to evaluate the make
    versus buy decision that faces you? 
  • As
    a company’s managers create the optimum supply chain, there are many
    criteria that must be weighed, and in some cases, trade-offs
    are made. List at least 5 trade-off type decisions that the firm’s
    managers would have to make to establish the optimum supply chain.
    Include why it is a trade-off and the added information that you
    would need to actually make the best choice.

The following is an example of a
trade-off:

  • Should
    the manufacturing plant be located closer to its raw material vendors or
    its customer base? Why?
  • Make
    up a checklist that a company’s vendor certification team should fill out
    when it visits a vendor prior to certifying them. What are the pros
    and cons of installing a vendor certification program?

References

http://www.strategosinc.com/process_map_example.htm

http://asq.org/glossary/q.html

http://www.ge.com/en/company/companyinfo/quality/whatis.htm

http://www.syque.com/quality_tools/toolbook/toolbook.htm