read an article from a case then follow the questions below to write a summary

Read the attached case study Product Safety and (preemptive) Recalls and answer the four discussion questions at the end of the case study.

All questions are equally important and should be addressed specifically to score full points.

1). What’s at stake for the key parties, including those with whom Susan disagrees?

2). What are the main arguments Susan is trying to counter? That is, what are the reasons and rationalizations you need to address?

3). What levers/arguments can Susan use to influence those with whom she disagrees?

4). What is Susan’s most powerful and persuasive response to the reasons and rationalizations he needs to address?