The Situation:Commonwealth Services is a commercial cleaning services, with customers across the sta

The Situation:Commonwealth Services is a commercial cleaning services, with customers across the state of Virginia. Your company provides cleaning services for office buildings and other commercial customers. Commonwealth is a lean operation, with a flat organizational structure and a small number of managers, the recession took its toll on the company and employees have not had a raise in years. To make matters worse, your employee don’t find that cleaning is particularly rewarding work. Customers expect a consistently high level of service and dependability, but you’re finding it hard to motivate employees. To expand your customer base, Commonwealth had decided to expend their services and will not offer clean-up services for foreclosed properties being prepared for sale. These properties are often in great state of disarray and the work can be particularly unappealing. Employees are not excited about these new customers and are not supportive of the change. The company has asked you to come in as a consultant and conduct leadership workshops for the management team. Your job is to develop a set of concrete recommendations about how to lead employees through this change in strategy.9-16: Working individually, develop a leadership strategy based on your assigned approach to leadership. What will be most important to your success? How will you communicate with employees and motivate them?