The Six Sigma Please watch the video clip “ Six Sigma at Caterpillar ” (). and discuss the…

The Six Sigma

Please watch the video clip “Six Sigma at Caterpillar” (). and discuss the following: Can the goal expressed in the video of “reducing variation” by running a Six Sigma type program work in any type of business? 1pg reference the video only

Answer preview………… Any business, whether large or small, can take up the running a Six Sigma type program. Six Sigma is a methodology seeking to solve problems by reducing costs and improving customer satisfaction, resulting in a considerable reduction in wastes in all involved processes concerned with the making and delivery of products/services. It focuses on causing breakthrough developments in a systematic way by controlling variation and reducing defects. The program regards the business activity as an endless process. It intends to lessen the gap between the company’s perception of product ‘quality’ and ‘value’ and the customer’s interpretation of product ‘quality’ and ‘value.’ It leads to business practices stability by set goal accomplishment. The achievement of the firm processes security….

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