training, managment Quiz 1 multiple choice help

Question 1

Training design
processes should be rigid and not flexible.

True or false 

Question
2

Treating employees
differently based on their age, such as only inviting younger employees to
attend training or development programs, can result in adverse legal
consequences.

True or false

Question 3

In a learning
organization, improvements in product or service quality stop when formal
training is completed.

True or false 

Question
4

Training and
development courses are found in psychology departments at colleges and
universities.

True or false 

Question
5

Tacit knowledge tends
to be the primary focus of formal training and employee development.

True or false 

Question 6

Quality circles refer
to teams that are separated by time, geographic distance, culture, and/or
organizational boundaries and that rely almost exclusively on technology to
interact and co

True or false 

Question 7

The core value of
_____ is the prevention of the occurrence of errors in a product or service
rather than detection and correction.

ISD

ADDIE

PERT

Question 8

According to the ASTD
competency model, foundational competencies are used to a different extent in
each role or specialization by training and development professionals.

True or false 

Question 9

_____ refer to teams
that are separated by time, geographic distance, culture, and/or organizational
boundaries and that rely almost exclusively on technology to interact and
complete their projects.

Quality
circles

Virtual
teams

Six
Sigma teams

Ad
hoc teams

Question 10

Companies separate
training from the human resource function because it allows the training
function to be decentralized.

True or false 

Question 11

Which of the following
statements is true of the Instructional System Design (ISD) model?

There
is a single universally accepted instructional systems development model.

The
model rarely follows a neat, orderly, step-by-step approach of activities.

The
model eliminates the need for trainers to provide detailed documents of each
activity found in the model.

The
model has no underlying assumptions.

Question 12

_____ capital refers
to the sum of the attributes, life experiences, knowledge, inventiveness,
energy, and enthusiasm that the company’s employees invest in their work.

Intellectual

Human

Customer

Social

Question 13

The ADDIE model is
most closely associated with:

employee
training and development.

diversity
management.

employee recruitment and selection.

quality
management.

Question 14

_____ involves highly
trained employees known as Champions, Master Black Belts, Black Belts, and
Green Belts.

Six
Sigma

Lean
manufacturing

Instructional
System Design

Just-in-time

Question 15

_____ refers to the
process of moving jobs from the United States to other locations in the world.

Inpatriation

Job
rotation

Offshoring

Insourcing

Question 16

Which of the following
statements is true of training?

The
reporting relationship between human resource management and the training
function is standard across companies.

Including
training as part of the human resource function allows the training function to
be decentralized to better respond to unique needs in different business units.

Organizational
development professionals are seldom responsible for training.

For training and
development to succeed, employees, managers, training professionals, and top
managers all have to take ownership.

Question 17

The fifth step in the
training design process is to develop an evaluation plan that involves
identifying:

an
appropriate training method.

the
requirements for training.

employees
with motivation and basic skills.

the
types of outcomes training is expected to influence.

Question 18

Which of the following
is true of tacit knowledge?

It
is easily codified and transferred from person-to-person.

Formulas
and definitions are examples of tacit knowledge.

Formal
training and development programs limit the extent to which tacit knowledge can
be acquired.

It cannot be shared
through employee personal interactions with peers, colleagues, and experts.

Question 19

A(n) _____ is an
example of tacit knowledge.

employee’s
experience

business
process

flowchart

formula

Question 20

There is not one
universally accepted instructional systems development model.

True or false