Transcript attached

On-screen text: It’s time to write your email to Quinn Smith, Chairman of the Board, outlining the top three strengths and the top three weaknesses of the Bright Road marketing survey results. Be sure to include suggestions on how to turn the weaknesses into strengths.

Type your recommendation in the body of the email. Don’t forget, you can use the survey results and notes you’ve taken throughout your interviews. Be sure to back up your recommendation with the analysis of the information gained along the way.