The questions provide an opportunity to apply your knowledge and understanding of the week’s topics. In preparation for the Quiz, you will answer a series of study questions in essay or short answer format. This will require you to reread and analyze the Learning Materials and weekly topics. Please note that the exact reference to the correct answer may not be included in the Learning Materials in every case. Use your best judgement and interpretation when formulating your answers.
Performance and Productivity in Public and Nonprofit Organizations
Chapter 4, “Strategic Planning: What’s the Mission?” (pp. 64-85)
Chapter 6, “Information Technology” (pp. 108-124)
Berman, E. M. (2006).