What is the postive and negatives to using the internet (search engine) service? Prompt: A large com

What is the postive and negatives
to using the internet (search engine) service?

Prompt: A large computer parts
company has been traditionally doing well by building strong customer
relationship and obtaining loyalty in their products However, they were
introduced to an internet service for manufacturers that uses search engines
that can cross reference parts from multiple manufacturers based on part
numbers and description and more then 20,000 comapnies can have access to this
service The company is concerned that they may lose their relationship with
current customers and suppliers who might use the interent service to pick
products from differnt channels

Question: What is the postive and
negatives to using the internet service