You are the administrative assistant for a division chief in a large holding company that owns…

You are the administrative assistant for a division chief in a large holding company that owns several hotels and theme parks. You and the division chief have just come from the CEO s office, where you were informed that the guest complaints related to housekeeping and employee attitude are increasing. Your on-site managers have mentioned some tension among the workers but have not considered it unusual. The CEO and your division chief instruct you to investigate. Suggest at least three different types of research that might be appropriate in this situation. As an administrative assistant for a division chief in Griffin-Gammage Holding Company, I have been tasked by both the CEO and my division chief to investigate the growing number of guest complaints as it relates to the guests at several of our hotels and theme parks The guests complained about housekeeping and employee attitudes With some initial investigation, the on-site managers spoke of normal tension among the workers, which they did not, considered unusual. There are many types of research that can be utilized to investigate this situation. However, I will present at least three different types of research that can be applied to this situation: exploratory research, a communication study, or a casual-explanatory study. According to Cooper and Schindler “exploratory research is appropriate for the total study in topic areas where the developed data are limited”. Exploratory research is considered the initial