BUS 1070 – Introduction to Human Relations Reflection #3 – Dealing with Conflict Answer the…
BUS 1070 – Introduction to Human Relations
Reflection #3 – Dealing with Conflict
Answer the following question in a short essay format (introduction, body and conclusion). You
answer should be between 500 and 700 words. Save your answer in a word document and
upload it via dropbox by the deadline.
Refer to pages 280 to 282 of our textbook (Using the Awareness Wheel to Manage Conflict).
Think of an issue that has created conflict for you in the past. Provide a brief description of the
conflict. Can you recall your feelings at the time?
Part 1: Describe the situation. What was the outcome?
Part 2: Use the awareness wheel to explore how you could deal with the conflict and move
through your feelings in this situation.
Part 3: Considering the tips for managing conflict on page 281, choose two tips that could have
helped the situation.
Cite any sources that you use in this reflection using APA style. Do not include word by word
quotes without properly citing your sources. See this link for more information on how to avoid
plagiarism: http://lib.conestogac.on.ca/academic-integrity/types

