Read the following scenario:

A client comes to your office without an appointment. The client, a 40-year-old female, has been working to gain custody of her two, school-aged children. She is visibly upset, crying and yelling on her phone. She enters your office, indicating the court hearing for her children has been rescheduled due to her missing an important home visit. She has asked you contact the courts to advocate on her behalf. Although this is outside the realm of your role, you would like to show the client you are interested in supporting her concerns.

This assignment has two parts:

Part 1: Script

Write a 700- to 1,050-word response to your client that demonstrates positive regard, empathy, and listening skills.

Use what you have learned to identify how to gain her full attention, show interest, and minimize distractions.

Include in your paper a script of how you would respond to the scenario.

Focus your discussion on how you will show your client the following concepts:

• Positive regard
  • Consider the value of positive regard and empathy in building rapport
  • Building rapport and displaying empathy
  • Listening for comprehension and gaining information
  • Gaining attention and showing interest
  • Minimizing distractions and barriers
  • Importance of note taking

Part 2: Video or presentation

Online Campus Students

Record yourself reading your script using a Webcam or camera phone.

Click the Assignment Files tab to submit your paper and video file. If your file is too large, you can post the video on YouTube and submit the link to the video.

read the scientific paper by Kettlewell and compose a 1 page report explaining what you learned from the research.

Written Assignment – Target markets, positioning & customer behavior – worth 20% of the grade

Overview: For this second assignment, pick a health services organization of your choice and conduct an analysis of its target markets, how it is positioned in the marketplace, and what kind of behaviors its customers exhibit when selecting their services. This includes topics covered in Weeks 3 and 4. Your research can include your own experiences with the organization, experiences of friends or relatives, the organization’s website, a visit to the organization (if possible), websites of competitors, library research on the service category, any notes from the overview and readings for Weeks 3 and 4, and any other place you think you can find information to provide depth to your analysis.

After completing your research, prepare your Written Assignment 2 as directed by the general guidelines for written assignments in the syllabus, project descriptions, by answering each of the following questions in turn:

1. Name and describe the health service organization.
2. Describe its primary target market in terms of the segmentation variables presented in the Week 4 Overview. You can use the PRISM system or describe it yourself.
3. What kind of behaviors do its patients/clients exhibit when making a decision to use the organization’s services? Might want to refer to the Health Service Model.
4. What do you think is the organization’s value proposition? Use the generic value propositions outlined in the Week 4 Overview.
5. Describe the organization’s primary competitors. If possible, prepare a positioning map using two variables important to the patients/clients of the organization.
6. Based on your competitive analysis, what do you is the organization’s competitive position?
7. What recommendations would you make for changes to the organization’s target market, services or competitive position and why?

******Need original Paper please******

When faced with a problem, what do you do to solve it? This assignment asks you to apply a six-step to problem solving process to a specific problem scenario. You will write a paper that presents a synthesis of your ideas about solving the problem using this systematic approach. As Voltaire said, “No problem can withstand the assault of sustained thinking.”

Choose one (1) of the problem scenarios as a topic choice for your paper (Note: Your professor must approve your topic choice before you begin work on the assignment.)

Scenario 1: You have worked at your company for eleven (11) years. You have returned to college to earn a Bachelor’s degree in order to increase your chances for a promotion. You are nearly finished with your degree, when a supervisor’s position in a competing company becomes available in another state. The start date is in two (2) weeks, during your final exam period for your courses. The position offers a $15,000 per year salary increase, a car allowance, and relocation expenses. Your former supervisor works for the company and is recommending you for the position based on your outstanding job performance; if you want the job, it’s yours. All of the other supervisors at this level in the company have Master’s degrees, so you know that you would be expected to earn your Bachelor’s degree and continue on to a Master’s degree. Your present company offers tuition reimbursement, but the new company does not.

Scenario 2: Your child comes home from school with an assignment sheet for a school project. He / she is very excited about the project and begins work immediately, doing research on the Internet and gathering materials. You read over the assignment sheet and notice that your child is not including all of the required items in the project, and you have some ideas for how to improve the quality of the presentation. You recently read an article in a parenting magazine about the importance of a child developing responsibility for his/ her own learning. You recall the many ways in which your parents took over your school projects. You, on the other hand, want to encourage your child’s confidence in his / her ability to complete a project independently. The next day, you are at the grocery store when you see a parent of a student in your child’s class. That parent has spent over $30 in supplies for the science project and is taking a day off of work to put the pieces of the project together.

Scenario 3: You have two jobs—one during the week from 9:00 am to 6:00 pm, and one on Saturday from 3:00 pm to 11:00 pm. You are taking two classes—one that meets from 6:00 to 10:00 pm, and one class online. You have two kids—one who plays soccer, and one who is in band. You have two elderly parents who no longer drive. You have two siblings—one who lives two (2) miles away, and one who lives in another state. You have two (2) papers due in your classes the same week that one (1) of your children has a soccer tournament, and the other child has a band concert. You are coaching the soccer team, and you are in charge of fundraising for the band. You have a goal to complete your degree in two (2) years. Your doctor tells you that your blood pressure, your cholesterol, and your weight are too high and recommends several medications that cost you nearly $200 per month after your insurance co-pay.

Scenario 4: You are a sales representative for a company that encourages staff to log time in the field and away from the office. You are expected to begin and end your day at the office. You notice that each day when you arrive and return another co-worker is already there, and you wonder whether this person spends most of his / her time at the office. At your weekly sales meeting, you are informed of your co-workers’ outstanding sales performance. You suspect that this co-worker is spending more time flattering the boss instead of working leads in the field, and as a result is getting the best client referrals. Your own sales numbers have steadily decreased since this other sales representative was hired.

Scenario 5: Professor’s Choice – problem scenario presented by your professor.

Scenario 6: Student’s Choice – Problem scenario presented by you.

Review the six-step problem solving process outlined in the webtext, based on the article “The Problem Solving Process” located at http://www.gdrc.org/decision/problem-solve.html:

• Step One: Define the problem
• Step Two: Analyze the problem
• Step Three: Generate options
• Step Four: Evaluate options
• Step Five: Make your decision
• Step Six: Implement and reflect

Write a four to five (4-5) page paper in which you:
1. Define the problem in the scenario that you have chosen.
2. Analyze the problem in the scenario.
3. Generate options for solving the problem in the scenario.
4. Evaluate the options for solving the problem.
5. Decide on the best option for solving the problem.
6. Explain how you will implement the decision made and reflect on whether this option was the most effective.

The paper should follow guidelines for clear and organized writing:

• Include an introductory paragraph and concluding paragraph.
• Address main ideas in body paragraphs with a topic sentence and supporting sentences.
• Adhere to standard rules of English grammar, punctuation, mechanics, and spelling.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA Style format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Recognize the hindrances to the decision-making process in order to apply problem-solving skills to a variety of situations.
• Create written work utilizing the concepts of critical thinking.
• Use technology and information resources to research issues in critical thinking skills and informal logic.

I would like someone to help for proof reading on my essay, including checking over the text, to detect errors in spelling, meaning, punctuation, grammar and format.

Here is my assignment requirement, essay and document I analyzed.