1. Writing and maintaining notes that are accurate, comprehensive, and up-to-date is a(n) ___________ obligation. (Points : 1)

A) Legal

B) Professional

C) Moral

D) Ethical

2. The case manager, Enrique, meets with the rabbi of his client, Josh. This is known as which type of meeting? (Points : 1)

A) Collaborative

B) Consensual

C )Collateral

D) Assessment

3. What is the minimal requirement for a counselor as regards the monitoring of service delivery to his or her client? (Points : 1)

A ) A face-to-face meeting takes place at least once per month

B) A phone meeting takes place at least twice per month

C ) Efforts are made to monitor the services

D ) At least one meeting is held during provision of services

Question 4.4. A verbatim interaction between the case manager and the client and/or service-provider should be in which of the following formats: (Points : 1)

A) In italics

B) Enclosed in quotation marks

C) Enclosed in asterisks

D) Enclosed brackets

5. Mannerisms, dress, attitudes, or expressions — all impressions of a client during a contact — reflect: (Points : 1)

A) The level of motivation

B) The level of compliance with the program

C) The client’s state of mind

D)The ability of the client to conform to expectations

6. Which of the following is considered best practice for documentation? (Points : 1)

A) Avoid hostility

B) Be clear and precise

C) Use quotations

D) All of the above

7. Which of the following is an appropriate way to describe a client? (Points : 1)

A) Is a victim of their disability

B) Has a disability

C) Disabled person

D) Is the victim of a birth defect

8. The use of black ink when filling out case notes and other forms is: (Points : 1)

A) Practical

B) Mandated by the APA, ACA, and a host of other professional organizations

C) Required by state and federal law

D) Required by federal law

9. When writing notes, it is considered essential to include evidence of _____________ between you and the referral agency/service provider: (Points : 1)

A) Agreement

B) Interaction

C) Exclusivity

D) Both a and b

10. Phil is not meeting the stated goals of his program. He is simply not achieving the levels of progress set forth in his treatment plan. The correct procedure as pertains to the treatment plan is: (Points : 1)

A) Appending

B) Supplementing

C) Correcting

D) Revising

11. Case managers are generally required to document that they have monitored their cases in order for the agency to be: (Points : 1)

A) Accredited

B) Licensed

C) Fully staffed

D) Reimbursed

12. Once the treatment plan is established and the counselee becomes part of a caseload: (Points : 1)

A) The counselor has carte blanche to interview any relevant person.

B) The counselor has carte blanche to interview any relevant person as long as sensitive aspects of the case are not divulged.

C) Monitoring is subject to rules of confidentiality.

D) All aspects of the case can be discussed except for diagnoses and information pertaining to HIV-AIDS.

13. Doing a follow-up with a client is particularly important after a: (Points : 1)

A) Crisis

B) Home visit

C) Site visit

D) Referral

14. Monitoring involves which of the following? (Points : 1)

A) Home visits

B) Site visits

C) Office contact

D) all of the above

15. Which of the following are the four steps for handling crisis events effectively with a client: (Points : 1)

A) Respond immediately, Construct the best course of action under the present circumstances, Listen to the person, Help the person to begin to look ahead

B) Respond cautiously, Construct the best course of action under the present circumstances, Listen to the person, Help the person to stay focused on the present

C) Respond cautiously, Construct the best course of action under the present circumstances, Listen to the person, Help the person to begin to look ahead

D Respond immediately, Construct the best course of action under the present circumstances, Listen to the person, Help the person to stay focused on the present

Question 16.16. In case management, advocacy often involves: (Points : 1)

Going with people to handle things that they cannot handle themselves

Speaking for people when they cannot speak for themselves

Leveraging authority on behalf of your client when that is needed

All of the above

17. When your client Alisha is riding the bus to work for the first time and expresses profound anxiety: (Points : 1)

Speak to her about her concerns beforehand

Ride the bus with her for the first time

Meet her at the point-of-departure bus stop

Meet her at her destination and debrief her

Question 18.18. A client phones you. He states that he is undergoing a crisis. (Points : 1)

Assess whether or not it is truly a crisis before responding fully

Assess whether it is a case of overdependence

Respond immediately

Respond cautiously

19. Therapeutically speaking, a crisis: (Points : 1)

Usually causes setback

Almost always results in relapse when the client is in recovery

Drains the limited resources of a case manager

Can be the catalyst for growth

20. The most crucial aspect of follow up, as opposed to other forms of monitoring, is: (Points : 1)

A) Rapport building

B) Stabilization

C) Ensuring physical well-being

D) Averting harm to self or others

21. The four elements of a case note are the focus of the interview, your assessment, and _____. (Points : 1)

the resolution and how the client seemed

how the client seemed and the reason for visit

the resolution and the reason for the next contact

how the client seemed and the reason for the visit

22. Instead of saying a person is confined to a wheelchair it would be better to say _____. (Points : 1)

A) the person is wheelchair bound

B) the person uses a wheelchair

C) the person is handicapped

D) the person is afflicted

23. Case notes and documents should be written _____. (Points : 1)

in shorthand

within a week of when the service was delivered

in strict diagnostic language

in terms clients use and understand

.24. Human service professionals want to present a ______. (Points : 1)

A) positive picture of the client

B) balanced picture of the client

C) negative picture of the client

D) more or less accurate picture of the client

25. Some case managers resist leaving their agency offices for meetings with clients because _____. (Points : 1)

A) clients are learning to come into agencies where they will receive care

B) clients will get used to being visited and will not move toward independence

C) workers are too busy and because clients need to learn to use transportation

D) workers do not want to make the effort to join clients in their homes and communities

Essay 2

In an essay of 1200 or more words (4-5 pages) consider one of the following essay prompts.Include a Works Cited page for all outside sources (besides the textbook).You may also use my lectures or the articles on d2l to help you discuss your choices.

Option 1:Origins and Consolidation of Slavery

Consider the origins, development, and consolidation of plantation and chattel slavery as it came to develop from the interference of the Portuguese coastal traders, through to its demise in the 19^th century (and redevelopment and deployment and colonialism in the 20^th).

You could focus on a single aspect of this trade:origins, economy, trade, development, demise, the Middle Passage, African slave traders, the precept of inferiority as applied to enslaved individuals, regions most represented and what that meant for the individuals relocated (i.e. what cultural artifacts remained for people).

This prompt will require outside research of our history book, but a number of our articles and online sources are relevant. I recommend the UA library online resources and databases as well as the librarians themselves.

Option 2:The Development of African Empires Pre-15^th Century

You may focus on any of the Ancient African kingdoms and states mentioned in our history book, such as Ancient Egypt, Great Zimbabwe, Meroe, Nubia, or any others you were interested in.Research and explore the kingdom/state.You may also compare and contrast two to three kingdoms if you find such comparison is beneficial in illuminating some important understanding about those states.

Main idea/thesis: What is the most important attribute or contribution this culture and people made to Africa and the future?

This prompt will require outside research of our history book. I recommend the UA library online resources and databases as well as the librarians themselves.

Remember you have the Think Tank to help with essay writing, as well as several writing files under our Content section.

Due Date:See Syllabus

Remember the Standard Organization of Formal/Academic Papers:

Name, Date, Assignment:left justified at the very top of the first page

Page Numbers:last name and page number, top right corner (open the header)

Provide a Title:at the top of the first page, one line above the introduction.

Introduction:with a thesis statement that announces your topic and sets out the points

you will support with your Illustrations and Explanations.

Body Paragraphs (4 to 6 at least):Each with a Topic Sentence that links back to the

the Thesis Statement.

Conclusion: The purpose of a conclusion is to remind the readers of your main idea.Do not just restate your thesis.Remind readers of the significance of this song.

Works Cited Page: include citations for your sources

Module 4- to be completed by who ever works the Cases

DISCUSSION: REFLECTION ON THE COURSE; ASSESSMENT OF THE LEARNING EXPERIENCE

Throughout this course you have been developing your leadership skills as a mentor/coach. In each module’s Case, you have made a plan, executed it, and evaluated your successes and failures. In this module’s Case, you received feedback from your coachee on the effectiveness of the coaching experience from his or her perspective. Now it is time to review this data and assess your own performance and growth as a coach.

Step 1) Reflect on what you set out to achieve at the beginning of the course and what you actually accomplished by the end of the course. Specifically, review your assignments from Modules 1 to 4, paying particular attention to the pre-planning goals you had for each session, what you learned, and what you would do differently next time.

Step 2) Answer the following 5 main questions below using question and answer (Q&A) format; in other words, include the original question along with your response. The secondary questions in each main question do not need to be itemized; they are meant to provoke thought. If appropriate, support your responses with information from course materials, and provide the full citation at the end. Use APA format for your references. Bring in your own personal experiences, readings, and research, where applicable.

• Did you achieve your goals within the timeline of this class?
  • What actions did you take that enabled you to achieve your goals?
  • Was the timeline realistic?
  • Did you engage in the appropriate actions to address the goals?
  • Did you complete all of the actions you intended?
• Were the goals you set appropriate?
  • Could they reasonably be expected to lead to the results you were after?
  • Were they relevant to the coaching you were doing?
  • Were they measurable?
  • Were they achievable?
  • Would you have been better off setting other goals?
• What new behaviors did you try and how effective were they?
  • Are you asking more questions?
  • Are your questions more relevant? Open ended?
  • Are you using active listening?
  • Are you remaining non-judgmental?
  • Are you avoiding giving advice and letting the coachee do the work?
  • Are you spending adequate time (30-45 minutes) planning the coaching session?
• What have you learned about coaching and about yourself?
  • Which part of the coaching experience did you most enjoy?
  • Which part of the coaching experience did you most benefit from?
  • What mistakes did you make?
  • What actions on your part most helped you make progress?
  • Did you discuss your progress with a coach or mentor of your own?
  • Did you consciously make improvement a planning goal for each coaching session?
• What insights you have gained through this reflection?
  • What did I set out to achieve or do?
  • What happened? Why was this the result? Was this what I expected?
  • What difference does this make to my personal leadership effectiveness?
  • What has been the benefit (if any) of engaging in this exercise?

Question: Marx and Engels’ The Communist Manifesto is often regarded as one of
the first true works of ‘world’ literature. In part, this is a result of their
attention to the limits of nationalism and the importance of class as a
concept found across cultures. How do Marx and Engels appeal to an
audience that is ‘beyond’ borders? Why is class conflict a useful lens for
them to explain both ‘local’ and ‘global’ economic change?

Papers must be 750 words (about 3 pages) in length, double-spaced, 12-Point,
Times New Roman, with 1” margins all around. Do not restate the prompt below on the first page
of your paper. Do not write one sentence on page three and consider your work done. You should
have a TITLE at the beginning of your essay, with your NAME and PSCI2014 as the only
other headings. You Must Have An Argumentative Thesis Statement: Political theory is about
demonstrating both historical and textual knowledge. Your paper should address what we know
about Marx, his context, his approach, and his objectives, all in the process of defending a
specific claim that answers the questions above. State this clearly in your first paragraph.
2. You Must Have Textual Evidence: Any good paper in political theory will contain ample and
well-chosen textual evidence. That means you will have numerous, but brief textual citations
to demonstrate the strength of your thesis. Apart from lectures, no outside sources should be
used. Use parenthetical citations with relevant page numbers from our text (e.g., Marx 177). Make sure to draw as many illustrations from the text as possible and connect them with your larger point. Tell us why these exchanges are important to you. Remember political theory is about showing us how you you arrived at your understanding.