HUMAN RESOURCES MANAGEMENT IN HEALTH CARE SERVICES/LABOR RELATIONS

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Good day, assistance needed for my HR Management exam

FINAL EXAMINATION – HSA 301         DUE: 11:59 PM, MAY 24, 2020.

HUMAN RESOURCES MANAGEMENT IN HEALTH CARE SERVICES/LABOR RELATIONS

·       RETENTION AND EMPLOYEE RELATIONS

·    PERFORMANCE MANAGEMENT AND PERFORMANCE EVALUATIONS/APPRAISALS

QUESTIONS TO BE ANSWERED ARE IN GREEN.

·       QUESTIONS HAVE MULTIPLE PARTS – BRIEFLY ANSWER EACH PART.

·       ANSWERS SHOULD BE SHORT – 3-4 SENTENCES PER QUESTION.

·       SINGLE SPACED.

·       12 POINT TYPE.

·       DOWNLOAD THE QUESTIONS FOR THE FINAL, WRITE ANSWERS UNDER THE QUESTIONS, AND SUBMIT THE FINAL DOCUMENT VIA THE ASSIGNMENTS PROCESS.

QUESTION 1: RETENTION AND TURNOVER – WHAT THEY MEASURE, HOW THEY ARE DEFINED, AND WHAT KINDS OF TURNOVER ARE OF MOST CONCERN TO ORGANIZATIONS?

USING ATTACHED READING 1 (SLIDES 7-12), AND READING 2., PAGES 166 – 170, ANSWER THE FOLLOWING:

PART A: BRIEFLY:  What is the difference between what Retention measures, and what Turnover measures in terms of the attachment of employees to organizations? How are the two terms related to each other?

PART B: THERE ARE MANY KINDS OF TURNOVER IN ORGANIZATIONS.

Briefly describe which kinds of Turnover are legitimately included in Turnover calculations, and which kinds do not need to be proactively addressed by an organization.

QUESTION 2: THE VARIOUS DIRECT AND INDIRECT COSTS OF TURNOVER IN HEALTH CARE SERVICES INSTITUTIONS.

USING READING 1 (SLIDES 7-12) AND READING 3, PAGES 1-3, ATTACHED, ANSWER THE FOLLOWING:

PART A:    Briefly describe ONE (1) DIRECT and ONE (1) INDIRECT cost of Turnover to a health care services organization.

PART B: How can Turnover affect Patient Satisfaction and Patient Quality of Care in health care services organizations?

QUESTION 3: RETENTION STRATEGIES – WHY EMPLOYEES LEAVE ORGANIZATIONS/ONE SET OF COUNTERMEASURES.

USING ATTACHED READING 4 – FOR ADDITIONAL IDEAS, LOOK AT READING 1 (SLIDES 14-27), AND READING 2., PAGES 171-179.

Briefly describe ONE (1) of the key strategies managers can use to retain employees – give a brief description of what is involved in using the strategy you have chosen to discuss.

QUESTION 4: RELATIONSHIP OF PERFORMANCE MANAGEMENT TO PERFORMANCE APPRAISAL/EVALUATION

USING READING 5 (SLIDES 3-4, 10-11) AND READING 6, PAGES 157 – 158, ANSWER THE FOLLOWING:

PART A: BRIEFLY describe the definition of and relationship between Performance Management and Performance Evaluation/Appraisal.

PART B: Between Performance Management and Performance Evaluation: Which of these is MOST focused on the long-term strategic success and development of the whole organization, and on mobilizing all of the organization’s employees to support and contribute to that success and development?

QUESTION 5: PREFERRED EVALUATION TOOLS – MANAGEMENT BY OBJECTIVES.

USING READING 8, READING 5 (SLIDES 17 – 20), READING 6, PAGES 168-169, AND READING 7, PAGE 238, ANSWER THE FOLLOWING:

PART A: BRIEFLY: What is the main idea behind using the Management by Objectives approach toward evaluating the performance of individual employees?

PART B: What is ONE (1) PROBLEM with using the MBO approach as a Performance Management and Performance Evaluation tool?

PART C: What is ONE (1) ADVANTAGE of using the MBO approach as a Performance Management and Performance Evaluation tool?

QUESTION 6: PERFORMANCE EVALUATIONS/APPRAISALS – BIASES.

USING READING 9, ANSWER THE FOLLOWING:

Briefly identify and describe ONE (1) of the key biases that managers need to be aware of and to avoid when conducting Performance Evaluations for employees of an organization.

Instructions Over the past 40 years, union membership has declined, and it continues to do so. Instead, many companies are turning to alternative dispute resolution.

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Instructions

Over the past 40 years, union membership has declined, and it continues to do so. Instead, many companies are turning to alternative dispute resolution. We know one of the best union avoidance tactics is good communication and providing job satisfaction for employees.

Create a PowerPoint presentation (with speaker notes) that focuses on unions in the workplace. Address the following concepts in your presentation.

  • Identify the factors that have contributed to the reduction in union membership. Be sure to include the rationale you use in your speaker notes.
  • Evaluate whether or not the reduction in union membership is a good or bad thing for employees in the United States. Be sure to include the rationale you use in your speaker notes.
  • Explain what alternative dispute resolution involves, and identify the pros and cons from the perspective of the employee and the pros and cons from the perspective of the employer. Remember, you want to include the bulk of your explanation in the speaker notes, not on the slide.
  • Describe a situation where employees or managers would want to use some form of alternative dispute resolution such as mediation or arbitration as opposed to direct negotiation or litigation to resolve disputes. Be sure to include the rationale you use in your speaker notes.
  • Explain how each of the seven determinants of job satisfaction (individual personality, the work itself, compensation, growth and upward mobility, coworkers, management, and communication) help to create the type of environment where employees experience job satisfaction. Remember, you want to include the bulk of your explanation in the speaker notes, not on the slide.

Be sure to include an introduction and conclusion to your presentation. Include at least two images or graphics in your presentation.

Your PowerPoint presentation must be at least eight slides in length, not counting the title or reference slides. Adhere to APA style when constructing this assignment, including in-text citations and references for all sources that are used.

Organizational Behavior Theory Organizational Behavior embraces many other fields of knowledge built on both theoretical and applied research.

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Option #1: Organizational Behavior Theory

Organizational Behavior embraces many other fields of knowledge built on both theoretical and applied research. Given this statement, select an article related to the field of organizational behavior. Then, identify and describe an organizational behavior theory contained in the article. Include what other fields contributed to the development of this theory. Identify why the content of this article is credible. What is your own experience with this theory?

Your submission should be 4-6 pages (excluding cover page and references) and formatted according to the CSU-Global Guide to Writing & APA (Links to an external site.). Be sure to integrate and reference concepts, terms, and theories from the course readings and module content. You must include a minimum of four credible, academic references to support your work beyond the text or other course materials, including at least one peer-reviewed article. Review the grading rubric to see how you will be graded for this assignment. Utilize headings to organize the content in your work.

The CSU-Global Library has excellent resources to support your success, including multiple selections of sources to build your research and writing skills. Visit the Library’s homepage (Links to an external site.); then click the Get Help tab at the top of the s

Identify the factors that have contributed to the reduction in union membership. Be sure to include the rationale you use in your speaker notes.

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Instructions

Over the past 40 years, union membership has declined, and it continues to do so. Instead, many companies are turning to alternative dispute resolution. We know one of the best union avoidance tactics is good communication and providing job satisfaction for employees.

Create a PowerPoint presentation (with speaker notes) that focuses on unions in the workplace. Address the following concepts in your presentation.

  • Identify the factors that have contributed to the reduction in union membership. Be sure to include the rationale you use in your speaker notes.
  • Evaluate whether or not the reduction in union membership is a good or bad thing for employees in the United States. Be sure to include the rationale you use in your speaker notes.
  • Explain what alternative dispute resolution involves, and identify the pros and cons from the perspective of the employee and the pros and cons from the perspective of the employer. Remember, you want to include the bulk of your explanation in the speaker notes, not on the slide.
  • Describe a situation where employees or managers would want to use some form of alternative dispute resolution such as mediation or arbitration as opposed to direct negotiation or litigation to resolve disputes. Be sure to include the rationale you use in your speaker notes.
  • Explain how each of the seven determinants of job satisfaction (individual personality, the work itself, compensation, growth and upward mobility, coworkers, management, and communication) help to create the type of environment where employees experience job satisfaction. Remember, you want to include the bulk of your explanation in the speaker notes, not on the slide.

Be sure to include an introduction and conclusion to your presentation. Include at least two images or graphics in your presentation.

Your PowerPoint presentation must be at least eight slides in length, not counting the title or reference slides. Adhere to APA style when constructing this assignment, including in-text citations and references for all sources that are used.

Discuss three possible measures the company might take to help resolve this conflict

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As a HR manager, you still insist paying your salespeople on the newly calculated market rates. Discuss three possible measures the company might take to help resolve this conflict. Support discussion with appropriate examples.

Instructions For this assignment, you will write an essay that explores the topics of gender gap and compensation. In your introduction, explain whether you think the gender gap is a women’s issue

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Instructions

For this assignment, you will write an essay that explores the topics of gender gap and compensation.

In your introduction, explain whether you think the gender gap is a women’s issue, men’s issue, or both. Explain your response and reasoning within your introduction.

Then, divide the body of your paper using the headers below, and cover in that section what is indicated under the header.

Closing the Gap

Explain why the gender gap continues to be an issue in our society and what can be done to help close this gap in terms of opportunities and pay.

Legal Provisions

Identify legal provisions that are in place for addressing the gender gap. Hypothesize why legal provisions have not been successful in closing the gap. Discuss how ethics may play a role in future changes.

Recruitment Planning

Explain what human resource professionals should consider when planning compensation and pay during recruitment planning.

Support your essay with a minimum of two resources from the CSU Online Library. Your essay must be at least two pages in length, not counting the title or reference pages. Adhere to APA style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.

Embodiment of Moral Values Identify and describe a person—for example, Mahatma Gandhi, Martin Luther King, Jr., Mother Teresa, or Nelson Mandela—who embodied moral values.

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Option #2: Embodiment of Moral Values

Identify and describe a person—for example, Mahatma Gandhi, Martin Luther King, Jr., Mother Teresa, or Nelson Mandela—who embodied moral values.  Describe this person’s likely personal code of moral principles and values. How were these principles and values formed? Were these principles and values consistent with those of this person’s larger environment? If a conflict between personal and larger values was present, how was it addressed? Consider culture, gender, and generation in your analysis.

Your submission should be 4-6 pages (excluding cover page and references) and formatted according to the CSU-Global Guide to Writing & APA (Links to an external site.). Be sure to integrate and reference concepts, terms, and theories from the course readings and module content. You must include a minimum of four credible, academic references to support your work beyond the text or other course materials, including at least one peer-reviewed article. Review the grading rubric to see how you will be graded for this assignment. Utilize headings to organize the content in your work.

The CSU-Global Library has excellent resources to support your success, including multiple selections of sources to build your research and writing skills. Visit the Library’s homepage (Links to an external site.), then click the Get Help tab at the top of the screen to explore these resources.

Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.

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Imagine that you are a member of the HR department of a small retail company and upper management has asked you to create a new employee customer service training class for all new employees.  Write a six to seven (6-7) pages paper in which you:

  1. Justify the use of a needs assessment of your company’s proposed employee customer service training, stressing five (5) ways in which such an assessment would expose any existing performance deficiencies.
  2. Develop a customer service training implementation plan and determine the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training).
  3. Justify why you selected the training method that you did.
  4. Propose two (2) ways to motivate an employee who has no interest in attending a training class.
  5. Develop a survey to collect feedback from the employees who attend the training.
  6. Use at least three (3) quality academic resources in this assignment. Note: Wikipedia and other Websites do not qualify as academic resources.

Propose three ways that a mentor and a new employee orientation can assist employees with their career development.

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  • Propose three ways that a mentor and a new employee orientation can assist employees with their career development.
  • Evaluate the following criteria, in order of importance to you, in regard to the workplace: material wealth, success, career satisfaction, and work-life. Determine whether or not you believe there is a way to balance them. Provide two suggestions on how this could be done. Support your position.

Instructions For this assignment, you will write an essay that explores the topics of gender gap and compensation

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Instructions

For this assignment, you will write an essay that explores the topics of gender gap and compensation.

In your introduction, explain whether you think the gender gap is a women’s issue, men’s issue, or both. Explain your response and reasoning within your introduction.

Then, divide the body of your paper using the headers below, and cover in that section what is indicated under the header.

Closing the Gap

Explain why the gender gap continues to be an issue in our society and what can be done to help close this gap in terms of opportunities and pay.

Legal Provisions

Identify legal provisions that are in place for addressing the gender gap. Hypothesize why legal provisions have not been successful in closing the gap. Discuss how ethics may play a role in future changes.

Recruitment Planning

Explain what human resource professionals should consider when planning compensation and pay during recruitment planning.

Support your essay with a minimum of two resources from the CSU Online Library. Your essay must be at least two pages in length, not counting the title or reference pages. Adhere to APA style when constructing this assignment, including in-text citations and references for all sources that are used. Please note that no abstract is needed.