Service Blueprint for a Wedding Planning Service

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In addition to the actual blueprint, each student is to write a short paper (4-5 pages) that addresses each of the following topics:

(1) Introduce the organization (pick any firm you know), describe the service(s) that you blueprinted, the target market for that service, and why you selected it;

(2) Describe the four key customer actions depicted in the blueprint and discuss why you believe each is critical to a successful service experience*;

(3) Describe the four onstage employee/SST actions depicted in the blueprint and discuss why you believe each is critical to a successful service experience*;

(4) Describe the four backstage employee/SST actions depicted in the blueprint and discuss why you believe each is critical to a successful service experience*;

(5) Describe the four distinct support processes depicted in the blueprint and discuss why you believe each is critical to a successful service experience*;

(6) Describe the key elements of physical evidence depicted in the blueprint and discuss why you believe each is critical to a successful service experience*;

(7) Identify, number, and describe the two potential bottlenecks and/or failpoints;

(8) Propose possible solutions/alternatives to address each bottleneck and/or failpoint;

(9) Discuss how a service blueprint might be used by an organization to make decisions with regard to marketing, human resource management, and operations;

(10) Think about your service process beyond your specific organization. Discuss what generally creates customers’ most negative experiences (for example: emotional hot spots, irritations, frustrations, time wasted, delays, etc.) for this service process.

(11) Discuss what was learned in doing this assignment and how it could be applied in the business world.

For (2), (3), (4), and (5), if your service blueprint has more than four actions or processes, select the most important ones.

* Note: For “critical to a successful service experience” think of how that activity potentially contributes to customer satisfaction. A question to ask yourself is, “If this employee action, support process, or physical evidence wasn’t present, how might the quality of the service provision be diminished?”

Use paragraphs and headings (and subheadings) to clearly organize your work. A topic/response format is good for your paper, with bold font for the 11 topics and regular font for your responses.

Summary of IDP Worksheet

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complete this form it would not take long time.

all what you have to do is

1- Summary of IDP Worksheet (page 3)

2-Individual Development Plan (IDP) Worksheet (page 4)

You can make them up

This information would help you to give you some idea:

The job in the Human resource department.

Qualifications:

• Proficient language skills in English.

• Must be a good communicator -­ both written and verbal, be professional and most importantly FUN!

• Proficient use of MS Office.

• Currently enrolled in a bachelor’s degree program, ideally with a background in Human Resources.

• Should be able to work between 15 and 20 hours a week.

Duties will include (but shall not be limited to):

• Post jobs and assist with setting up interviews, reference checks and offer letters.

• Research various state regulations surrounding non-­competes, employment law and other topics as needed.

• Reporting in the areas of: Worker’s Compensation, Unemployment, Benefits, and other reports as needed.

• Set up users on various HR systems.

• Other projects as needed.

The job starting on August 28, 2017 and concluding on or around December 12, 2017

Do not do the Reflective Journal Entry 1 (page 6)

Do not do the Student’s Self- Assessment (KSA): BUSX 460 (page 7)

Research “Fibromyalgia” disease

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You are required to write a critical analysis of the disease called “Fibromyalgia”. Included in this analysis, you will need to explain how the disease affects the various body systems where relevant. The following relevant and concise information must (if pertinent) be included in your write up.

⦁Name of disease
⦁ History of the disease
⦁ Description of disease

Anatomy of the system(s) involved:
⦁ Effects on other body systems
⦁ Cause of disease
⦁ Signs and symptoms
⦁ Diagnosis of the disease
⦁ Complications, if any
⦁ Treatment and side effects

Conclusion should include the following:
⦁ Brief mention of current or proposed research that may significantly impact the disease.
⦁ Prevention strategies if any
⦁ Your insight / opinion

Format Instructions:
⦁ Length 3– 4 pages.
⦁ Use the APA format for references.
⦁ Cite all borrowed language in quotations (not more than 10% of your paper).
⦁ Research must include 6 different sources – not more than 3 internet sources.
⦁ Bibliography / Reference Page should be in “end note” format.

NOTE: you must focus on the anatomy & physiology of the disease/disorder. Cover the normal anatomy & physiology of the organ system affected and then state what the disease/disorder does to this organ system, and other organ systems. In other words, if you are picking meningitis, I do not want you to go too much in detail about thebacteria that causes it but how the bacteria escape our body’s defenses and what thebacteria does to other tissues.

Research Essay, health care organization or a network that spans several states within the U.S., health and medicine homework help

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Details:

Research a health care organization or a network that spans several states within the U.S. (Example: United Healthcare, Vanguard, Banner Healthcare, etc.).

Harvard Business Review Online and Hoover’s Company Records, found in the GCU Library, are useful sources. You may also find pertinent information on your organization’s webpage.

Review “Singapore Airlines Case Study.”

Prepare a 1,000-1,250-word paper that focuses on the organization or network you have selected.

Your essay should assess the readiness of the health care organization or network in addressing the health care needs of citizens in the next decade, and include a strategic plan that addresses issues pertaining to network growth, nurse staffing, resource management, and patient satisfaction.

Prepare this assignment according to the APA guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a grading rubric. Instructors will be using the rubric to grade the assignment; therefore, students should review the rubric prior to beginning the assignment to become familiar with the assignment criteria and expectations for successful completion of the assignment.

You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center. Only Word documents can be submitted to Turnitin.

revising argument essay, juviniles tried

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these are the teachers notes, please follow all of them and stick bu them. Make revisions per her request and please wstick to the guidelines

You have a good start here! As you revise, pay close attention to the following points:

1. Your supporting body paragraphs need to begin with subclaims. Subclaims are mini-arguments of your own that support your thesis; they’re the reasons you’re arguing the way you are on the topic. Try not to begin body paragraphs with summaries of authors’ points

2. It’s really important to fully introduce your sources in your paragraphs. So, after you have a subclaim, if you are introducing a new article, you need to have the following: 1) author’s full name, 2) title of the article, 3) overview of what the article is about and the author’s main argument. Then maybe incorporate a quote from the text so that you can analyze it in support of your claim? By the way, when you introduce a text, you don’t just list the title and author in a weird string of info–you have to write it into a regular sentence. Here’s an example: In the article “Juvenile Justice,” author Kay Smith argues that since teenagers’ brains are not fully developed, they do not possess full, rational control over their behavior. Smith writes, “blah blah blah some important quote” (3). Smith’s point here is that this difference in juvenile’s brains makes them fundamentally different from adults, and therefore not subject to the same . . . you get the point. Please follow a model like that to fully introduce your texts!!3. I noticed that you need to set up your counterargument and refutation with signaling language. Take a look at the lesson on counterarguments (or the handout) for examples of this. Language like “Some people argue” or, “In opposition, critics suggest that . . ” will help your reader understand that it’s the counter. Then, in that paragraph, when you’re ready to refute that claim, using language like “However, this position fails to account for . . ” or “One problem with the logic of this argument is XX.” That will signal to your readers that you’re refuting, or offering a rebuttal to the counter that you just laid out.

Reflection and Interview

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LASA 2: Discrimination: Reflection and Interview

Watch the Frontline program online.

Frontline: A Class Divided http://www.pbs.org/wgbh/pages/frontline/shows/divided/

A Class Divided explores the nature of prejudice. Third grade teacher Jane Elliott deliberately created a classroom situation to teach her students how it feels to be on the receiving end of discrimination. This is an encore presentation of the classic documentary on third-grade teacher Jane Elliott’s “blue eyes/brown eyes” exercise, originally conducted in the days following the assassination of Rev. Martin Luther King Jr. in 1968. This classic classroom experiment, conducted in the late 1960s in a small Midwestern town, demonstrates how quickly and easily schoolchildren can internalize prejudice and discriminate. Years later, these children discuss the valuable lessons they learned from this experiment. Elliott employs this same teaching strategy with a group of adults in the workplace, and discusses their reactions.

This assignment is designed to allow you to synthesize what you have been learning about the various dimensions of diversity and the necessity of treating everyone in an inclusive, sensitive and respectful manner.

Discrimination Paper Part I: Interpersonal Reflection

After viewing the video, consider the following questions and write your response. Your response should be 4-5 pages and should address each question thoroughly, reflecting an accurate representation of what you have learned in this course. Demonstrate scholarship by utilizing supporting resources to justify your ideas and responses:

  • What did you learn from the film? What scene or scenes do you think you’ll still remember a month from now and why those scenes?
  • Did any part of the film surprise you? Do you think someone with a disability, of a different sexual orientation, an older American or some of a different religion would also find it surprising? Why or why not?
  • Both Elliott and her former students talk about whether this exercise should be done with all children. What do you think? If the exercise could be harmful to children, as Elliott suggests, what do you think actual discrimination might do? Use an example, different from the example you used to describe labels, from what you have learned about people with disabilities, older people, sexual minorities, or people of differing religions.
  • How can negative and positive labels placed on a group become self-fulfilling prophecies? Use an example from what you have learned about people with disabilities, older people, sexual minorities, or people of differing religions.
  • Based on what you have learned in this course, discuss an example (either from the video or from your experiences) that illustrates each of the following statements:
    • Dimensions of diversity may be hidden or visible.
    • Dimensions of diversity are in a constant state of flux.
    • Dimensions of diversity are not always clear-cut or easily defined.

Discrimination Paper Part II: Personal Interview

For Part II of this assignment, you will have a conversation with someone who you feel may have faced discrimination. Examples include someone with a disability, an older American, someone who is a sexual minority, or someone who lives in a multicultural family. After choosing an individual to interview, explain to this individual what you have seen in the Class Divided program. Invite them to watch the program, or parts of the program, with you. After watching or discussing the program, pose the following questions to the individual. Be sure to explain the reason for your questions and why you have selected them to participate in the interview:

  • What, if any, discrimination do you experience?
  • How have you coped with this situation?
  • What do you think needs to change at the cultural level to reduce discrimination?

Following your refection (Part I listed above), add 2-3 pages to your paper which addresses the following:

  • A description of the individual you chose to interview and why. Explain how you went about approaching this individual for the interview.
  • What are your observations about the person’s view of discrimination and how it affects his/her daily life?
  • Did the interaction with the person change your view of discrimination? If so, explain how the interaction has affected you either positively or negatively. If it did not change your view of discrimination, explain why.
  • How well do you think you would cope with discrimination from this person’s perspective?
  • Finally, what is the best manner in which to advocate for those facing discrimination? What actions will you change based on what you have learned in this course and how will you serve as an advocate for those individuals who face discrimination?

Your final assignment, consisting of both Part I and II, should be approximately 6 -8 pages. Be sure to address each topic listed above and, as appropriate, cite the online course, the textbook, and other credible sources to substantiate the points you are making. For example, when discussing an example of how diversity may be hidden or invisible cite sources, which you have referenced to substantiate the points you are making.

Submit your assignment to the M5: Assignment 1 Dropbox by Saturday, May 17, 2014.

Assignment 1 Grading Criteria

Maximum Points

Describes what was learned from the film and explains what scene(s) will be remembered.

20

Clarifies how some scenes were personally surprising and addresses how someone else may find the film surprising.

24

Expresses whether the class exercise should be done with all children. Provides an example of how discrimination impacts children.

20

Discusses positive and negative labeling and, with an example, depicts how labeling can become a self-fulfilling prophecy.

24

Provides examples that illustrate how diversity may be hidden, is in a constant state of flux, and how diversity is not always straightforward.

40

Interviews an individual different from them. Describes the individual and reasons for choosing the individual and provides observations about the individual’s views on, and experience with, discrimination, and what specific challenges, if any, he or she has faced.

56

Explains whether this interview changed their personal view of discrimination and discusses how the student would cope with discrimination from this person’s perspective.

24

Expresses, personally, how to advocate for those facing discrimination and future actions to take based on what has been learned in this course.

28

Style (8 points): Tone, audience, and word choice
Organization (16 points): Introduction, transitions, and conclusion
Usage and Mechanics (16 points): Grammar, spelling, and sentence structure
APA Elements (24 points): In text citations and references, paraphrasing, and appropriate use of quotations and other elements of style

64

Total:

300

Rough Draft Review Process Evaluation

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Purpose: The primary goal of this
weekly assignment is to enable you to understand the revision process
and revise your paper with the help of a writing specialist.

Prepare: After you have completed a
rough draft of your paper (at least five pages), submit that draft to
the Ashford Writing Center. To do this, click on the Writing Center
& Library link located in the left course navigation and from there,
you will click on the tab marked Paper Review. To submit your paper,
follow the instructions provided. Your paper will be returned within 24
hours, so give yourself enough time to complete and submit it prior to
the due date. See image below that illustrates how you can access Paper
Review through the Ashford Writing Center.

46(1). Write two pages discussions for a sociology class.

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Write two pages discussions for a sociology class. I have attached all the requirements, sample, cases you need and the reading materials. Please do read the requirements carefully. Thank you!

Directions:

1.Based on your
client’s biological age, what stage of human development are they in? How is
your client’s human developmental stage relevant to the case? What unique
ethical concerns arise during your client’s stage, and how would you address
them? (Hint: Ch7 Talks about birth – 18 CH 8 Talks about 65+ See the
Developmental Stages Power Point in the module for additional information.)

2.What are two social
welfare programs (Macro Social Work) that your textbook mentioned that you
think could help your client based on their Human Developmental Stage and their
presenting problems and needs? Why did you select these two programs? (Consult
and use your course textbook for specific social policies/programs. Hint: Ch 7,
8, and 11 have some specific policies/programs, as does the rest of the
textbook.)

3.What kinds of
attitudes does the public display toward people who are in the same human
developmental stage as your client? What are the expectations does society have
for people in that human development stage?

4.What is your role as
a social worker based on your client’s human developmental stage? How could you
help your client navigate the attitudes and expectations they face from
society?

5.What is one question
that you have about your case study/client and its relation to this week’s
module material

6.Please ensure that
you respond to at least one peer in addition to your own post! Peer responses
are expected to be a minimum of 100 words. Be sure to include critical thinking
and thoughtful feedback in your response to ensure you earn the full amount of
points in your post

Writing about Poem’s

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I have attached Unit 4 Reading with the Poems included in the reading.

please use APA format.

Read the following poems:
• Lux, “A Little Tooth” (page 618)
• Frost, “The Road Not Taken” (page 624)
• Chandhok, “The Carpet Factory” (page 643)
• Suárez, “Isla” (pages 679 – 680)

1. “In 400 words explain the use of enjambment in Thomas Lux’s poem, “A Little Tooth.” In other words, what is the effect of Lux choosing to break the lines in his poem as he has? Pay close attention to the line breaks in these lines: ” … then she wants some meat / directly from the bone” and “she’ll fall / in love with cretins, dolts, a sweet / talker …” and “And you / your wife / get old, flyblown, and rue / nothing. Your response must include at least one scholarly source. Be sure to properly cite. For more details on how your response will be evaluated, please review the rubrics found under Unit 4 Course Materials.”

2. In popular culture, Robert Frost’s poem, “The Road Not Taken” is thought to be about life choices and choosing one path over another. Yet, literary critic and scholar David Orr says that we could be oversimplifying this poem and that this poem is actually much deeper, much more grave. By closely exploring the word choice in Frost’s poem, make a case for Orr’s argument that this poem is about more than simply taking one road and not another. In other words, how can this poem be read as a deeper philosophical statement about free will or choice? Explore your response to these questions in 400 words; be sure to support your ideas with quoted passages and words from the poem itself. Your response must include at least one scholarly source. Be sure to properly cite. For more details on how your response will be evaluated, please review the rubrics found under Unit 4 Course Materials.”

3. “In Suárez’s poem, “Isla” the speaker uses the character of Godzilla to describe the immigrant experience and makes parallels between himself (as an immigrant) and the unwanted monster, Godzilla. In 400 words, explain how Suárez’s use of imagery and descriptive phrases elicit sympathy in you as a reader. Hone in on at least FOUR images/descriptive phrases in the poem and be sure to explain WHY/HOW these images effect you as a reader. Your response must include at least one scholarly source. Be sure to properly cite. For more details on how your response will be evaluated, please review the rubrics found under Unit 4 Course Materials.”

I need help with my paper due tomorrow

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Throughout this course, you analyzed your current work environment to identify their acquiring, developing, and training practices. Employees are the biggest asset and contribute to the culture and overall performance of the organization. The final part of this project requires you to determine how to leverage on the human capital within your organization. Use the research you have complied throughout this course to determine how to appropriately develop and motivate your employees.

Develop a final written proposal (1,250-1,500 words), discussing performance indicators, rewards and incentives, and a plan for motivating employees. Your proposal must include the following:

  1. An evaluation of the current employee status. Describe tasks and performance indicators that contribute to the overall performance on the job.
  2. Develop strategies to encourage employees. How will you reward them for their performance and support them during difficulty?
  3. Describe strategies to leverage on employee assets. How will you identify their strengths and use them to better the performance and skills of individual employees?
  4. Describe a vision for the overall culture you aspire to develop in your organization.
  5. How will you integrate rewards and incentives to remain competitive in your market and appeal to your employees?

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. Please refer to the directions in the Student Success Center.