Part A::: Think of a time when you had to call technical support for a device or appliance. Share this experience with your peers and consider the following:

• How was the overall experience?
• Were you satisfied with the final outcome?
• Was there anything that you think should have been done differently?

Part B::: Reply to two of the posts below(separately) and provide feedback. Compare or contrast your experience with theirs. Offer a solution to an issue they may have experienced.

Post 1: I think my example of a time I had to call technical support is something most of us have gone through, calling the ISP because the internet was out and wouldn’t come back on. They walked me through the regular troubleshooting tasks such as restarting router and modem and fully unplugging them. They then tried to reset it on their end. Overall my experience was not good because I had already done the troubleshooting stuff, so this part of the call was pointless, and they were not able to get it fixed. They had to send someone out 2 days later. In today’s day, having no internet is a huge problem, considering I am an avid gamer and a full time online student. This contributed to my bad experience in a large way. If something could have been done differently I would have had them send someone out right away because this problem caused me to get very behind on my homework.

Post 2: I can’t think of too many time where I have hd to call Tech Support, only one situation really comes to mind. With the purchase of my first smartphone, an early generation iPhone, I was following the directions on the website to replace my old phone on my plan with the new iPhone. I got mostly through the setup then when it was time to place the test call, nothing happened. I tried a few more times, the test call remained unsuccessful. Figuring something was done improperly, I phoned Tech Support. The technician informed me that since it was a smartphone they would need finalize the setup. The technician was pleasant and helpful, and the over all experience was a positive one. They listened to my issue, and knew the proper procedure to fix it. They resolved my issue, by activating my phone and staying on the line until I was able to confirm that I was able to place a call successfully, which I greatly appreciated. The one thing I would change about this experience would be stating in the setup documentation, that smart phones would need to be activated by the provider and self-activation was not available for these devices yet. Otherwise, I was very satisfied with the technicians professionalism and timely resolution.

Responses should be a minimum of 250 words and include direct questions. You may challenge, support or supplement another student’s answer using the terms, concepts and theories from the required readings. Also, do not be afraid to respectfully disagree where you feel appropriate; as this should be part of your analysis process at this academic level.

Respond to Michael:

In my opinion the United States can balance the need to protect the population, and protect civil liberties, civil rights. That being said the government can but it’s obvious through the recent collusion and obstruction investigation conduct by Robert Mueller that it is not doing any of that. Prior to 1970’s the Intelligence Community (IC) had very little oversight and were in essence free to conduct operations dictated by the executive or ones guided by internal wishes. That all changed with the Church & Pike commission, it found that the IC had conducted several intelligence actions against its own population and wanted to curtail or control that (Hayden, 2003, p. 252). With that the Congress created the Foreign Intelligence Surveillance Act (FISA) in 1978 as well as the Foreign Intelligence Surveillance Court (FISC). Both house of congress implemented oversight committees to make sure that congress is informed of the Federal IC, as well as going to the headquarters and field sites (Hayden, 2003, p. 252). The executive also created the Office of Intelligence Policy and Review (OIP&R) which was superseded by National Security Division’s (NSD) Office of Intelligence which conducted oversight of the IC. The Operations Section handles NSD’s intelligence operations workload, including representing the government before the Foreign Intelligence Surveillance Court (FISC). The Operations Section is responsible for preparing and filing all applications for Court orders pursuant to FISA (“Office of Intelligence,” 2014).

The groundwork has been laid out for proper oversight and laws have been put in place to prevent the levers of power in this case the IC to respect the liberties and rights of the United States population. Until recently I thought that was really the case, but it is clear that all the oversight, rules, and regulations has not stopped IC and persons of the Department of Justice (DOJ/FBI), or the Executive Branch namely the Director of National Intelligence (DNI) from breaking any rules they feel needed to break and destroying U.S. citizens lives in the process. The DNI then James Clapper outright lied to a senate oversight committee when they questioned him about the issue of surveillance of U.S. citizens. According to Johnathon Turley “He was asked directly, “Does the NSA collect any type of data at all on millions, or hundreds of millions of Americans?” There was no ambiguity or confusion and Clapper responded, “No, sir. … Not wittingly.” That was a lie and Clapper knew it when he said it “(Turley, 2018). Was there any punishment no Clapper is a made guy in Washington, so some feigned outrage and soon it was forgotten and he was hired on as Intelligence commentator at CNN. CIA Director John O. Brennan also lied to congress about hacking committee computers to thwart the committees look into integration methods. Brennan said “As far as the allegations of, you know, CIA hacking into, you know, Senate computers, nothing could be further from the truth. I mean, we wouldn’t do that. I mean, that’s — that’s just beyond the — you know, the scope of reason in terms of what we would do. {…} and, you know, when the facts come out on this, I think a lot of people who are claiming that there has been this tremendous sort of spying and monitoring and hacking will be proved wrong”. Well when the facts came out it turned out he lied and tried to cover for the obvious illegal activities (Downie, 2014). Where am I going with this, I provided two incidents of people in positions of power in the IC and showed all the oversight, hearings, visits will not help protect our rights, and liberty unless the Committees make an example of one of these leaders to send a message. You can look at the recent FISA/FISC action in the investigation of Trump where it seems someone in the DOJ had submitted FISA requests based on phony dossiers, and maybe even the head of the executive may have authorized investigation on a political enemy. If you think it can’t happen to you your wrong, if they can do it a political nominee for president and a billionaire with resources they could absolutely crush you if you cross a line that the powers that be have established.

Hayden, M. V. (2003). Balancing Security and Liberty: The Challenge of Sharing Foreign Signals Intelligence. Notre Dame Journal of Law, Ethics & Public Policy, 19(1).

Downie, J. (2014, July 31). Obama should fire John Brennan. Retrieved from https://www.washingtonpost.com/blogs/post-partisan…

Office of Intelligence. (2014, July 23). Retrieved from https://www.justice.gov/nsd/office-intelligence

Turley, J. (2018, January 19). James Clapper’s perjury, and why DC made men don’t get charged for lying to Congress. Retrieved from https://www.usatoday.com/story/opinion/2018/01/19/…

Assignment #3

Reading Response

Upload deadline is Monday December 2nd @ 10:00 pm

General Instructions

Read Brice & Brice’s chapter on second-language acquisition on Blackboard (filed in ADDITIONAL MATERIALS > Second Language Acquisition) and answer the following questions (your response should be 1 to 1 ½ pages total):
1. Which 3 concepts or aspects of L2 acquisition that are addressed in this chapter do you find the most interesting or relevant in relation to your own experiences (in the workplace or personally)?

2. Which 3 concepts or aspects of L2 acquisition that are addressed in this chapter do you estimate will be the most relevant to you as a future teacher?

Claim: If I was an intercultural communication scholar, my favorite perspective would be critical.

Rule/definition: Bradford Hall (2005), describe critical perspective as liberation by exposing imbalances in society through knowledge. If I was a critical communication scholar my goal would be to focus on educating/liberating community members who, “find themselves positioned in historical, economic, and political ways that go beyond any of their specific desires or choices (Hall, 2005, p. 306).” As a critical communication scholar, I would recognize and see injustice and imbalance in the fact that, “Groups of people that have historically had a lot of power in political and economic senses are inherently positioned in oppressive stances, whereas groups that may be said to be more marginal or lower on the social ladder are inherently positioned as oppressed. Also, someone in an oppressive position may not even realize this or intend to be oppressive, and someone who is being oppressed may not actively recognize this oppression (Hall, 2005, p. 306).

The corresponding research method would be Ethnography, which, “encompasses a series of activities that are meant to help a researcher learn what and how things mean, what they do from member’s perspective (Hall, 2005, p.305).” The critical ethnographer wants to measure the power of groups in communities and the perception of group’s power by the communities members. Data may be collected through field work, conducting interviews and observations then using the scientific method to analyze data. First, researchers may observe communities and analyze the power of each. Secondly, conduct interviews to get the perspective of community members on their class and amount of influence they have over the society they live in.

Example: My favorite perspective of the soldier is more relevant because while research is conducted to discover, the discoveries found are best put to use in facilitating change, growth, or enlightenment; which the perspective of the solider emphasizes.

Explanation: The solider wants to help community members “recognize what is being done to them (Hall, 2005, p.301)” which reflects enlightenment. He also wants to “fight the good fight (Hall, 2005, p.301)”, which represents change that may be needed once researchers findings conclude people are in fact being oppressed. Furthermore, enlightenment and change equal growth.

Therefore, I believe the solider best resonates with interpretive research perspective as an intercultural communication scholar.

Word Count 100

Only chapter 3,4 and 5 ( Thesis Report)

maximum 9-10 thousand words.

i have several study cases and all of them should be used in my thesis report.

i have already done chapter 1 and 2 so you’ll start with chapter 3 (methodology)

in chapter 3 i want you to start with an overview that explains the process you’ll be doing in chapter 3 briefly.

next start with the methodology where you give each title of the study cases ill send and write about the process of treatment ex; design, sizes, capacity, number of people, wetland type, area and everything related to the methodology. don’t explain the results here because that should be in the next chapter which is the result and discussion.

in chapter 4 (result and discussion) here show the results of each study case under its own title, talk about the treatment efficiency, water quality, comparisons and whatever results you find from the study cases and show them with figures, tables etc..

after that add a summary part where you compare between any 2 or 3 different cases (whatever you chose) that are related and discuss about the results

and in chapter 5 the ( conclusion) conclude it in a good way and talk about the best design and whatever is suitable.

i will attach a templet and you have to follow the official form, add an abstract, recommendation and everything mentioned but DONT write chapter 1 and 2 because i have already done that.