The Nature & History of Hospitality

For this assignment, students will demonstrate their
understanding of the history of the hospitality/tourism industry and how
it relates to the industry today. Students will also examine two major
trends/shifts that hospitality has seen in the last 10 years to identify
the overall service orientation of hospitality’s past, present, and
future.
 
Assignment Instructions:

1. Research and describe two current hospitality trends that have been seen in the last decade.
2. Summarize your understanding of hospitality philosophies and their impact on the two trends you researched.
3. Identify the major milestones in the history of
   hospitality and explain how they have influenced the current orientation
   of hospitality.

The paper must be two to three pages in length (excluding
the title and reference pages) and be formatted according to APA 6th Edition.

Write a 1,050- to 1,400-word strategic objectives summary. Include your balanced scorecard and its impact on all stakeholders, and the communication plan.

Identify key trends, assumptions, and risks in the context of your final business model.

Develop the strategic objectives for your new division of the existing business in a balanced scorecard format in the context of key trends, assumptions, and risks. The strategic objectives are measures of attaining your vision and mission. As you develop them, consider the vision, mission, and values for your business and the outcomes of your SWOT analysis and supply chain analysis.

Consider the following four quadrants of the balanced scorecard when developing your strategic objectives:

• Shareholder Value or Financial Perspective, which includes strategic objectives in areas such as:
  • Market share
  • Revenues and costs
  • Profitability
  • Competitive position
• Customer Value Perspective, which includes strategic objectives in areas such as:
  • Customer retention or turnover
  • Customer satisfaction
  • Customer value
• Process or Internal Operations Perspective, which includes strategic objectives in areas such as:
  • Measure of process performance
  • Productivity or productivity improvement
  • Operations metrics
  • Impact of change on the organization
• Learning and Growth (Employee) Perspective, which includes strategic objectives in areas such as:
  • Employee satisfaction
  • Employee turnover or retention
  • Level of organizational capability
  • Nature of organizational culture or climate
  • Technological innovation

Evaluate potential alternatives to the issues and/or opportunities identified in the SWOT Analysis paper and table you completed in Week 3.

Create at least three strategic objectives for each of the four balanced scorecard areas. Base your solutions on a ranking of alternative solutions that includes the following:

• Identify potential risks and mitigation plans
• Analyze a stakeholder and include mitigation and contingency strategies.
• Incorporate ethical implications

Develop a metric and target for each strategic objective using a balanced scorecard format.

• Example: a strategic objective in the shareholder or financial perspective is to increase market share. A metric to actually measure this strategic objective of market share increase is, “The percentage of increase in market share.” The target is the specific number to be achieved in a particular time period. The target for the metric of “Increase market share” could be “Increase market share by 2% for each of the next 3 years” of an increase of 2% per year for 3 years.)

Outline a brief communication plan discussing how you will communicate the company’s strategic objectives that includes the following:

• Define the purpose.
• Define the audience.
• Identify the channel(s) of communication and why you selected that channel.

Format paper consistent with APA guidelines.

Click the Assignment Files tab to submit your assignment.

Purpose of Assignment

The purpose of this assignment is to help you become familiar with examining the stockholders’ equity section of the balance sheet.

Assignment Steps

Resources: Financial Accounting: Tools for Business Decision Making, Ch. 11

Answer the following questions in 1,050 words using the Lachlin Corporation Balance Sheet located on p. 575 of Financial Accounting:

• How many shares of common stock are outstanding?
• Assuming there is a stated value, what is the stated value of the common stock?
• What is the par value of the preferred stock?
• If the annual dividend on preferred stock is $36,000, what is the dividend rate on preferred stock?
• If dividends of $72,000 were in arrears on preferred stock, what would be the balance reported for retained earnings?

Materials

• Stockholders’ Equity Section of the Balance Sheet Grading Guide
• Week 4 Excel® Spreadsheet
• Financial Accounting, Ch. 11: Reporting and Analyzing Stockholders’ Equity

Use the Week 4 Excel^® spreadsheet and submit with your answers.

This week you will act as a sentencing Judge in determining appropriate punishments for several hypothetical criminal offenders. As a judge you have complete discretion to pronounce sentences ranging from fines and probation to terms of incarceration to the death penalty.

Indicate the sentence you granted each offender and in two full paragraphs explain your sentence. In your response/post seek to identify the factors and considerations that led you to your conclusions (e.g. characteristics of offender, characteristics of the crime, purpose of criminal sanction, etc)

Case #1 A woman shot and killed her husband as he took a nap on the living room sofa. She claimed that her husband was physically abusive and that she lived in fear for her life. She presented witnesses who testified that her husband periodically threatened and struck her during fits of anger. The jury convicted her of second degree murder (homicide with intent but not requisite of degree of premeditation). The prosecutor recommends that she serve at least 10 years.

Case #2 A college student pleaded guilty to selling marijuana after he sold a small bag of dope (sandwich bag size) to an undercover police officer outside of a bar on a Saturday night. The student has no prior criminal record, is the son of a Presbyterian minister, and is an honors student in philosophy at the local college. The prosecutor recommends that he serve at least 60 days in county jail.

Case #3 A woman pleaded guilty to the unauthorized use of a motor vehicle. She lived with her three children in a rundown apartment building. She and her children were supported by food stamps and other forms of government assistance. When her three-year-old daughter seemed to have a fever one night, the woman went downstairs to the busy intersection and hailed a cab. The cabdriver refused to take her and the child to the hospital because she said she had no money. While arguing with the cabdriver on the sidewalk, she pushed the driver, grabbed his car keys, and drove her daughter to the hospital herself in the taxi. The hospital personal could find nothing wrong with the child. In exchange for dropping assault charges, the woman entered a guilty plea to the unauthorized use of an automobile charge. She has two prior convictions for misdemeanor shoplifting. The prosecutor recommends that he serve at least 180 days in county jail.

Choose a company that has both a mission and vision statement. This should not be the same company you will choose for the assignments for Weeks 2-5.

Prepare a minimum 700-word summary in which you address the following:

• Identify the company’s mission statement.
• Identify the company’s vision statement.
• Explain what role these have on the way the business operates. Evaluate whether the company’s actions seem to align to their vision and mission statements.
• Examine how the mission and vision of the organization might affect or guide you as an employee or manager in the company.
• Analyze what you think would be the effect if the company did not have a mission statement.

Format your paper consistent with APA guidelines. Introductions, conclusions, and APA headings are required in all written assignments in this course. Cite any resource material used in completion of the paper