Assignment 2: One-Way ANOVA in Practice

Read the “Memorial Hospital” case study in Chapter 4 of your text :Vonderembse, M. A., & White, G. P. (2013). Operations management. San Diego, CA: Bridgepoint Education, Inc. . In a three- to four-page paper, respond to the guided response below.

• Discuss ways that a hospital might measure quality. Be sure to explain your reasoning.
• Explain the potential costs and failures of quality for Memorial Hospital and discuss how each can be measured.
• Discuss ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care.
• Analyze the methods Memorial could use to assess the quality of health care it is providing.

Your paper should be in paragraph form (avoid the use of bullet points) and supported with the concepts outlined in your text and additional scholarly sources.

Memorial hospital case study:

Memorial Hospital is a privately owned 600-bed facility. The hospital provides a broad range of health care services, including complete laboratory and X-ray facilities, an emergency room, an intensive care unit, a cardiac care unit, and a psychiatric ward. Most of these services are provided by several other hospitals in the metropolitan area. Memorial has purposely avoided getting involved in any specialized fields of medicine or obtaining very specialized diagnostic equipment because it was felt that such services would not be cost-effective. The General Hospital, located only a few miles from Memorial, is affiliated with the local School of Medicine and offers up-to-date services in those specialized areas. Instead of trying to compete with General Hospital to provide special services, Memorial Hospital has concentrated on offering high-quality general health care at an affordable price. Compared with the much larger General Hospital, Memorial stresses close personal attention to each patient from a nursing staff that cares about its work. In fact, the hospital has begun to place ads in newspapers and on television, stressing its patient-oriented care.

However, the hospital’s administrator, Janice Fry, is concerned about whether the hospital can really deliver on its promises, and worries that failure to provide the level of health care patients expect could drive patients away. Janice met recently with the hospital’s managerial personnel to discuss her concerns. The meeting raised some questions about how the hospital’s quality of health care could be assured. Jessica Tu, director of nursing, raised the question, “How do we measure the quality of health care? Do we give patients a questionnaire when they leave, asking if they were happy here? That does not seem to answer the question because we could make a patient happy, but give them lousy health care.” Several other questions were asked concerning the hospital’s efforts to keep costs down. Some people were concerned that an emphasis on costs would be detrimental to quality. They argued that when a person’s life is at stake, costs should not be of concern.

After the meeting, Janice began thinking about these questions. She remembered reading recently that some companies were using total quality management (TQM) to improve their quality. She liked the idea—if it could be used in a hospital.

1. Discuss some ways that a hospital might measure quality.
2. What are the potential costs of quality for Memorial Hospital? How could the value of a human life be included?
3. Are there any ideas or techniques from TQM that Janice could use to help Memorial focus on providing quality health care?
4. What measures could Memorial use to assess the quality of health care it is providing?

Submit your three- to four-page paper (not including the title and reference pages). Your paper must be formatted according to APA style and must cite at least three scholarly sources in addition to the textbook.

Do This First:

• Read the Lecture-Study Guide
• View the Slide Show
• READ ALL INSTRUCTIONS

Ethnographic fieldwork is not limited to foreign locales or distant cultures. It can be carried out in our own cities and communities. For this discussion topic, outline in at least three solid paragraphs a possible ethnographic research project that you could carry out as a graduate student in anthropology.

• Set the project in a specific community of the Los Angeles area, for instance Gardena or Carson or Wilmington, or any local community. Do not try to cover all of LA!
• A research setting within the Los Angeles area does not mean your project must address a serious social problem. In fact, avoid topics like homelessness, addiction, and violence. These are problems that require multiple approaches and expertise, sometimes in psychological or medical areas. Keep in mind that cultural anthropologists have a broad range of research interests that may include the creative aspect of people’s lives, such as art, music, or crafts found in particular communities.
  
• I recommend considering something that could be done on a small scale with a focus on culture. Cultural anthropologists also study the creative aspect of people’s lives, for instance, for instance the art, music, or crafts of particular communities.
  
• Keep you proposed project small and doable, something that can be accomplished in a year’s time
• Required:
• 1. Describe the objectives and purpose of your hypothetical research–what is it you hope to discover or test. “Why questions” can be too open-ended. Look for ways to focus the research. Who or what will possibly benefit from the findings of your research?
  2. Describe the main techniques or methods you would use and explain why. Be very specific here. The techniques or methods need to be a good fit for the project and for your overall research objectives. Explain why you might need quantitative or qualitative data. The sidebar terms in Chapter 3 will be useful here.
  3. Explain what measures you would take to conduct your research ethically. 4. Describe the preparation needed before you went into the field? Remember that ethnography is carried out through first-hand observations and usually is guided by a lot of preliminary reading and exposure to the research of others. Think “literature review.”
  5. How might you yourself be changed by conducting this fieldwork project if it were a “real” project?6. After submitting your discussion posting, respond with a comment to another student’s posting for this discussion.This is a hypothetical project–not an actual project for this class. The point is to challenge yourself with developing a question or hypothesis worth researching and then consider how to best go about conducting the research.SHOULD REFLECT CAREFUL ATTENTION TO 1-6

Discussion: Intelligence

On March 12, 2009, a former chief of the New York Stock Exchange pled guilty to one of the largest financial frauds in history. Bernie Madoff, founder of his own financial firm and active philanthropist, had been swindling thousands of private investors—many of whom were close friends—out of billions of dollars. Madoff had achieved a degree of personal financial success few individuals ever attain, though he will be spending the rest of his life in prison. Would you consider Madoff an intelligent person? What role might emotional intelligence have played in his decision making?

For this Discussion, you define intelligence and detail its components. You also take a position on whether or not emotional intelligence is an accurate measure of intelligence.

With these thoughts in mind:

Post by Day 4 a brief definition of intelligence, including the main components of intelligence. Then provide your position on whether or not emotional intelligence is an accurate measure of intelligence. Justify your response.

Be sure to support your postings and responses with specific references to the Learning Resources.

Read a selection of your colleagues’ postings.

Respond by Day 6 to at least one of your colleagues’ postings in one or more of the following ways:

• Ask a probing question.
• Share an insight from having read your colleague’s posting.
• Offer and support an opinion.
• Validate an idea with your own experience.
• Make a suggestion.
• Expand on your colleague’s posting.

Return to this Discussion in a few days to read the responses to your initial posting. Note what you have learned and/or any insights you have gained as a result of the comments your colleagues made.

Details:

The goal of this paper is to understand how the brain and memory processes are intertwined and how certain techniques can improve these processes. In an essay of 1,000-1,250 words, discuss how memories are formed and maintained in the brain through the actions of neural circuitry. Use at least four scholarly resources to address the following questions:

Theoretically, how is working memory similar to and different from long-term memory?

How are memories formed in the brain (using neural circuitry), and how are they maintained?

When is it adaptive to remember, and in what ways may it be adaptive to forget?

Given what we know about brain mechanisms in memory, are our memories accurate? Explain your answer using information on how memories are stored in the brain.

How can knowledge of the brain and memory systems be used to help individuals suffering from memory problems (e.g., poor memory, amnesia, PTSD)?

Compare the role age and environment play in how memories are formed and maintained.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.

This benchmark assignment assesses the following programmatic competency: 1.3: Compare biological and psychological explanations of the brain and its functions and 2.3: Apply critical thinking skills in solving problems related to behavior and mental processes.