In the previous Discussion Board assignment, you were working with a hiring manager to assist in collecting particular data for a job analysis. You will now create a detailed job description to attract qualified candidates for several customer service representative positions. Research and create a PowerPoint presentation of at least 4 slides (with 200-250 words of speaker notes per slide) plus title and reference slide that addresses the following:

• Describe up to 10 bulleted details that should be found in a customer service representative job description.
• What level of education and experience should be necessary for a customer service representative, and why?
• What level of knowledge of the industry should the customer service representative have, and why?
• How and why are the job description functions, education, experience, and knowledge so important in attracting qualified candidates for possible interviews?

You have just graduated from the AIU Online Criminal Justice program and acquired your dream career working with the National Criminal Justice Reference Service (NCJRS). You love to write articles of criminal justice interest, and because the NCJRS provides links to millions and millions of criminal justice references, you find yourself in awe of your career. For your first assignment, you have been asked present a report at an upcoming criminal justice conference. This report will help your colleagues better understand how databases, technology, polices, and so forth affect the administration of justice and the outcome of court cases in particular. Your training coordinator expects you to highlight several examples of how criminal justice databases, computer technology, and policies have changed the way crimes are investigated and how criminals are brought to justice. Address how 2 of the following databases, technology tools, and policies have changed the legal landscape in the United States in your paper of 3–4 pages. On the two topics selected, you should address the history, administration, purpose, and so forth:

• Fingerprint analysis
• DNA databases
• Ballistics testing
• Tire tread analysis
• Tracking of illegal pornographic images
• Modus operandi databases
• Three strikes laws
• Gun control laws
• The USA PATRIOT Act
• Megan’s law
• Domestic violence laws
• The exclusionary rule
• Lie detectors
• Inmate classification systems
• Truth in sentencing laws

• Watch Jean Kilbourne: The Dangerous Ways Ads See Women(Jean Kilbourne, 2014), which examines the portrayal of women in advertising and the resulting effects on feminine identity, and Tough Guise: Violence, Media & the Crisis in Masculinity(ChallengingMedia, 2006), which examines the portrayal of men in the media and the resulting effects on masculine identity.
• Locate a scholarly article examining a relevant phenomenon in relation to media and gender (e.g., when considering women in advertising, self-esteem, objectification, body shame, or perceptions of attractiveness might be particularly relevant; when considering men in the media, aggression might be particularly relevant; for both, attitudes and gender roles are relevant themes). See the recommended articles for this week for some options.
• Focus on women or men for your discussion, depending on the relevant phenomenon you considered in your research above. (You will address the opposite in your replies.).
• Examine the implications of media portrayals of women or men, given the videos you watched and the article you read. In your discussion, include the following:
  • Explain how stereotypes, prejudice, and/or discrimination are impacted by media portrayals of women or men.
  • Interpret the implications:
    • For a woman (if you explored the portrayal of women) or for a man (if you explored the portrayal of men): how might the portrayal of women (men) impact the behavior and/or mental processes of women (men)? Support your interpretation with citations.
    • For a woman (if you explored the portrayal of men) or for a man (if you explored the portrayal of women): how does the portrayal of women (men) impact the behavior and/or mental processes of men (women)? Support your interpretation with citations.
  • Relate additional phenomena in American culture that that may be especially relevant to a discussion of social attitudes regarding gender.
  • Give an example of an advertisement or media program (other than one presented in the required videos) that you believe might impact attitudes. Explain the relevance and point out specific elements that illustrate.

Assignment: Choosing the Right Leader

In creating a positive organizational culture, good leaders need to understand how individual personalities fit into the workplace. When the right person is paired to the right job, productivity goes up! Read the scenario and the document provided and then address the checklist items.

The following Course Outcome is assessed in this Assignment:

MT302-2: Apply personality theory within a business environment.

Scenario (fictional): The Pilston family has been in the cookware or camping business (your choice) for over 60 years. They have always had a family member as president of the (your company name of choice). As the current president steps down, the founders’ remaining family members are not inclined or are unable to take over the business and have called you in as their consultant to perform the executive search. They know this will be a challenge based on several changes that may need to take place in the very near future in order to successfully continue their business.

The industry is beginning to change. The competition is beginning to change over to using Blockchain ledger technology that shares data within a network in sequential order with a timestamp — like a database, but encrypted. They also have been increasingly automating their production line. Now with the increasing competition, they realize that without changing to these technologies, the business may not survive. This will mean laying off some personnel, and this will be the first time in its history that this company has had to contend with major layoffs; in the past layoffs were not necessary since growth outpaced the need to lay off workers. With no family member currently to lead the company, the company must do an intensive search for an individual suited not only to their industry with the right expertise and education, but the right personality to lead the company into a new era.

This company has a culture that has remained the same from its inception with a reputation for reliability within the industry. Most employees pass their jobs on to someone else residing in the local community by referring them for the job; so all employees really feel like one extended family. They expect little change now. Although their market has been predominantly in the United States (U.S.), with little or no diversity in the workforce, they are increasingly getting inquiries from Asian countries since competitors’ prices have increased substantially. Currently there are 300 employees in this small Western U.S. city though the salaries and benefits have always been on par with the industry salaries elsewhere in the country. Their belief in the customer first, taking the time to get things done in a precise manner, and honesty have been hallmarks of this family business.

In light of the possible future demands and needs of this company, and as this company’s hired consultant to do the executive search, address the checklist items.

Checklist:

• Identify the industry and name of the company (your choice) based on your choice of either a cookware or camping equipment company, and identify the products the company provides.

• Summarize the problem, and the company’s culture as presented in the scenario. Describe any changes that might be necessary and that will pertain to the type of personality the new president will need to have.

• Explain the traits and personality factors that should be considered when selecting the next president using the Reading from Chapter 5. Include the Big Five personality traits, Holland’s typology, and at least one other personality theory in your response (you may use the Internet but provide the source URL).

• Explain how the personality you described previously of the new president would benefit the employees and the success of the company going forward.

● Submit your 8–10 slide PowerPoint® presentation with no more than five bulleted items per slide, in 24-point font, with either audio (or speaker notes below each slide) with additional title and reference slides to the Dropbox. The title of your presentation will be: Finding a New Leader for (your choice) Company.

Week 1 Assignment – Systems Management

Due by Saturday, 11:59 p.m. (MT) end of Week 1 (100 pts)

Think of a recent change that occurred at your college, in your community, or in the news. Use the three-sphere model for systems management and brainstorm issues related to the change based on the business, technology, and organization spheres. Prepare a 1-2 page paper describing the recent change, the brainstorm issues, and a conclusion on systems management as it relates to this assignment. Your paper must follow APA formating guidelines and include at least 1 reference.

Save and submit your work as instructed below.

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