Module 04 Course Project – Company Customer Service Strengths and Weaknesses

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If having high quality customer service were easy, it would be more
common. Some companies advertise that they offer strong customer
service, but in reality, it does not exist. Other companies such as
Amazon, Zappos, and Nordstrom have built outstanding reputations for
exceeding customers’ expectations.

For your course project, provide a 2-page analysis of your selected company’s which is the company (Starbucks) customer service strengths and weaknesses.

Include the following:

Strengths

    • What does the company do best in providing customer service?
    • What are characteristics of its customer service that provide a distinct advantage over the competition?
    • How does it exceed customers’ expectations? Provide an example.

Weaknesses

    • What does the company’s customer service lack? What can it improve?
    • Explain a strategy to make these improvements.

Provide a conclusion summarizing the company’s key strengths and
weaknesses. Also, provide your opinion of the company’s overall
customer service quality.

Your submitted assignment should be proofread for correct spelling,
grammar, and punctuation. Be sure to follow APA formatting, use at
least two references, and include both in-text citations and a
references page.

What were the two states that you were comparing?

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Task 1- Research

  1. Go to the HealthCare.gov (Links to an external site.) website.
  2. Compare the enrollment pages for small business owners in California and 1 other state of your choice.

Note: I will not directly give you this information. Part of this assignment is for you to understand the struggle it is for people to navigate health care enrollment. Click on this Marketplace link (Links to an external site.)…it will make your task a little less daunting.

Task 2- Original Post

  1. Answer the following questions in your discussion post:
    1. What were the two states that you were comparing?
    2. What are the benefits for small businesses in enrolling employees through the Market-place in the 2 states?
    3. What is the penalty for small businesses who don’t provide health insurance for employees in the 2 states?
    4. Include at least 1 outside reference, cited in APA format. This reference needs to be cited both in-text and at the end of the post in a reference list.

Milkweed Book report, history homework help

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Please complete this activity. Make sure you look at the grading rubric below before beginning your assignment.

Read the book Milkweed, by Jerry Spinelli, and complete the book report. Questions from the reading will also be on the Speedback assignment. Milkweed is a piece of Holocaust literature about a young orphaned boy in Nazi-occupied Poland. Although the book has scenes which illustrate the atrocities of living in the Warsaw ghetto, the details are not overly graphic. Milkweed presents a hopeful and compelling story of a boy who perseveres through a tremendously difficult time in history. 

  1. What is the setting of the book? 
  2. Who are four of the main characters? Give a brief description of each character. 
  3. Write a summary of the story. 
  4. How did the story end? 
  5. Did you like the book? Why or why not? 

Grading Rubric

Activities

Not Acceptable 0 points

Acceptable 1 point 

Good 2–3 points

Excellent 4 points

Lesson 6: book report

Book report is not fully complete and shows little or no evidence of having read the book.

Book report is complete and shows a basic understanding of the plot.

Completed book report shows a good understanding of the plot and the characters. 

Completed book report synthesizes the plot, character relationships, and theme of the book.

Describe the total value proposition from a sustainability perspective.

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Total Value and Sustainable Products

For some businesses not focused on sustainability, value may be solely determined outside the customer’s focus on green behavior. For example, if the burger tastes good, the customer will buy it. In the case of sustainable products, meaning those products made with effort to be environmentally and socially responsible, sustainability plays a large role in the customers’ decisions to buy, or are central to the company’s brand. Identify a Saudi business that may not yet be focused on sustainability, and imagine that they wish to deliver products that are more socially, environmentally, and economically superior. Describe the total value proposition from a sustainability perspective. In that total value proposition discussion, include a discussion of use values, and nonuse values for the business’ green products. How should the business determine WTP, WTA, or consumer surplus?

In a 2-4-page paper, address the issues listed above.

Your required readings this week provide insight which will aid you in your analysis. Make sure to cite and reference any information gleaned from those documents. Additionally, include two current and scholarly sources beyond the course materials and readings to support your analysis. Current sources are those published in the most recent five years. Scholarly sources come from peer reviewed journals.

Use Saudi Electronic University academic writing standards and APA style guidelines, citing references as appropriate.

It is strongly encouraged that you submit all assignments to the Turnitin Originality Check prior to submitting them to your instructor for grading. If you are unsure how to submit an assignment to the Originality Check tool, please review the Turnitin Originality Check Student Guide (linked below) for step-by-step instructions.

Lit review

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https://www.forbes.com/sites/georgebradt/2016/03/0…

1. Read the article linked above.

2. Find at least two scholarly sources that support or refute the thesis of the original article.

2. Write a literature review based on the articles and information from the course.

This article review is not a summary but rather a review in the sense of a critical analysis and the opportunity to synthesize with the reading and other assignments, e.g., your own research for the course project. You are to integrate this review (your findings and analyses) in your assigned reading/chapter.

On the cover page, the bibliographic information should be in proper format (APA style), your names, course (BUS 308), and date of submission.

Beginning on the second page, you should state:

(1) how the articles relates (synthesize) to the material being studied

(2) with what you agree and disagree, stating why (using analytical and critical thinking skills).

The review should be at least two (2) pages (double-spaced, 1” margins, Times New Roman and 12-point font), plus the title page. There should be a reasonable balance between these two sections, e.g., 40% (or 60%) relating the article to the text and 60% (then 40%) critical analysis, if not equal balance (50%-50%). In addition, if quotation(s) is (are) used, then that much additional review is required; hence, the completed pages are your views, opinions, understanding, and writing. You must attach a copy of the article or the link to your article to your review/critique. Only full scholarly articles (no abstracts, book or article summaries, etc.) will be accepted.

If the criteria are not followed, the assignment will be evaluated accordingly, e.g., one page written review instead of two, then loss of 50% of the assignment value, etc.

Midterm Paper Needed ASAP, writing homework help

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Assignment: Midterm Paper

Length Requirement: 7-8 pages, not counting title/cover or References pages

Minimum Required Number of Supporting Sources: 5

Formatting Requirements: APA formatting of paper body source credits and References list; double-spaced title, paper body and References pages; Times New Roman or Arial, Size 12 font; one inch side and top/bottom page margins; running heads NOT required.

Required Paper Focus: A comparison of the sinking of the R.M.S. Lusitania disaster to a student’s choice modern day disaster with primary emphasis on applicable psychology of disaster concepts relevant to each disaster. Resource documents on the Lusitania disaster are located in the Resources folder on the classroom navigation screen.

enlightenedThe goal for this paper is the application of course knowledge to real world disaster events, rather than writing a history report. Descriptions of the two events being compared should be covered briefly and succinctly.

In this paper, compare the public’s reaction to a modern day (mid-20th century through 21st century current year) disaster of your choice (9/11, Hurricanes Katrina or Sandy, the Pakistan/India earthquakes, the London Subway/Bus or Mumbai bombings, the Paris terrorist attacks, the Pakistan/India earthquakes) to public reaction to the Lusitania disaster; briefly describe your chosen disaster and the public’s reaction and then compare it to the public’s reaction to the Lusitania disaster; then identify three major psychology of disaster concepts and apply them to the public’s reactions to the two disasters.

A minimum of 5 sources are required, with at least 3 being scholarly publications such as journal articles or academic texts.

No more than one direct quote, not to exceed 2 sentences in length, may be used per paper page.

An abstract is NOT required for this paper.

ANY copying found in a submitted paper will result in an automatic score of zero without option for revision.

Organize the paper contents using the following bold font section headings:

Title Page
(This should be a separate page)

R.M.S. Lusitania Disaster
enlightenedJust a succinct summary here (Be careful not to get too bogged down in historical event details here).

Modern Day Disaster
enlightened Just a succinct summary here (Again, don’t get too bogged down in event details).

Disaster Similarities and Dissimilarities
Two or three is plenty for each disaster.

Application of Major Psychology of Disaster Concepts
enlightenedThis is the meat of the paper; it should take up at least a third of it, and must cover three distinct concepts and be more than just definitions; include concrete examples of how one can apply the concepts to the disasters.

Lessons Learned
Summarize what was, or should have been, learned from the two disasters that may be applied in future disaster situations in support the immediate and long-term mental health recovery of survivors.

References
(This should be a separate page)

Policemen of the world thesis and outline, assignment help

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Assignment 2.1:Policemen of the World Thesis and Outline

Due Week 7 and worth 70 points

By the mid-20th century, the United States had become the dominant force in international relations. Some have argued that the United States’ military functions as the world’s “police.” This assignment covers the manner in which this shift occurred and the consequences the United States faces as a result of its status as “policemen of the world.” Using the Internet and reputable news sources, research two (2) real-life international incidents from the past five (5) years in which:

  • The U.S. used military action abroad.
  • Controversy existed within the American public regarding U.S. involvement.
  • Controversy existed within the country or countries affected by U.S. involvement.

Part 1

1. Write a thesis statement that is one to two (1-2) sentences long in which you:

  1. State your thesis on the significance of the current role of the US military, as exemplified in the two (2) real-life international incidents that you have researched.Justify your response.

For the first part of this assignment you will create a thesis statement. A thesis statement is usually a single sentence somewhere in your first paragraph that presents your main idea to the reader. The body of the essay organizes the material you gather and present in support of your main idea. Keep in mind that a thesis is an interpretation of a question or subject, not the subject itself. (Note: Please consult the Purdue OWL Website with tips on how to construct a proper thesis; the website can be found at:https://owl.english.purdue.edu/owl/resource/545/01/

Part 2For the next part of this assignment you will create an outline of the main points you want to address in this paper. This will serve as the basis for your Assignment 2.2 Final Draft. (Note: Please use the Purdue Owl Website to assist you with this assignment; this website can be accessed at: https://owl.english.purdue.edu/engagement/2/2/55/

2. Write a one to two (1-2) page outline in which you:

  1. Using one of the following:

Marshall Plan—George Marshall   

Alfred Thayer Mahan’s theory of the Navy

Roosevelt Corollary—Theodore Roosevelt

Truman Doctrine—Harry Truman

Bush Doctrine—George W. Bush

Message on War—Woodrow Wilson

Four Freedoms—Franklin Delano Roosevelt

Describe the two (2) international events involving the US military from the past five (5) years you investigated that can be traced back to a foreign policy created after the Civil War.

  1. List three (3) aspects of US history since 1865 that has led to the US’s rise as a world super power policeman.
  2. List three to five (3-5) international incidents since World War II where America has taken on a policing role.
  3. List three to five (3-5) driving forces that fueled international policy decisions involving the international incidents you outlined previously. (Consider treaties, exit strategies, elections, wars, etc.)
  4. Use at least three (3) academic references besides or in addition to the textbook. Note: Wikipedia and other Websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

  • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
  • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

  • Identify and discuss the different ways that the Civil War, Reconstruction, and Industrialization after the Civil War have shaped America’s history.
  • Summarize and discuss the ways that formal policies of government have influenced the direction of historical and social development in the United States.
  • Recognize the major turning points in American history since the Civil War.
  • Use technology and information resources to research issues in contemporary U.S. history.
  • Write clearly and concisely about contemporary U.S. history using proper writing mechanics.

Sonic

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You’re planning customer support services for Sonic’s new smart phone product. Review what you
know about your target market and its needs; also think about what Sonic’s competitors are offering.
Then respond to these three questions about designing and managing services.

• What support services are buyers of smart phone products likely to want and need?

• How can Sonic manage gaps between perceived service and expected service to satisfy customers?

• What postsale service arrangements must Sonic make and how would you expect these to
affect customer satisfaction?

I need answers for all the questions and overall it should be 450 words. I need references and you can refer to the textbook link below.

http://socioline.ru/files/5/283/kotler_keller_-_ma…

I need other references also apart from this book.

Self Concept Journal

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For this journal task, first use your assigned textbook readings (Chapter 5 and sections of Chapter 6) to guide your reflection on Carl Rogers’s principle of self concept. Applying this phenomenological concept to yourself, address the following in a 300- to 400-word journal assignment:

 How much congruence do you think there is between your actual, ideal, and ought selves? How does this affect how you think, feel, and act?  Briefly summarize your thoughts on Rogers’s major concepts of the self, self-actualization, and unconditional positive regard.  What research design(s) did Rogers use in his studies?  Do you think Rogers conducted his research ethically? Why or why not

Criminal Law Assignment

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Criminology TERM PAPER GUIDELINES

Publication Manual of the American Psychological Association (2nd Printing)
Edition: 6TH 10
Author: American Psychological Association
ISBN: 9781433805622
Publisher: American Psychological Association

Look in the front of the book There is 2 pages of theories. Pick one and write about how it influences CJ. Don’t write about the author.

This paper is to have an introduction, body and conclusion.
References and citations are to be in APA format 6th edition when used in the paper.
Paper is to be 6 pages in length of text material. Cover pages, abstracts, and references pages are to be completed with this research paper, but do not count towards the 6 page minimum requirement.
Proper grammar and spelling are required.
All topics must be sent to instructor in Week 1. The instructor will work with you on selection of an appropriate topic for the research.
If you have questions, email the instructor directly.
Double spacing will be utilized.
Use 4 resources and no www sites can be utilized unless properly constructed as outlined in the APA 6th edition manual.
No Wikipedia.com or other type materials will be accepted as a reference. (Please use scholarly journals or materials of this type and books).
Do not use any cases or any case related material about famous celebrities.
Do not cut and paste materials. This is your research use your own language.
Cut and paste if noted in a paper will result in a zero being given. Students will different styles of font being utilized may be deemed as a cut and paste paper and could be graded with a zero. Please pay attention to your work and how it is submitted. Proofread all of your work before submission.
The paper must be written in 3rd person.
Papers will be graded on logic, flow, meaning and relevance to a subject as well as grammar, punctuation, and spelling.
No bibliography will be accepted. A life history on a person is not a research component and will not be accepted if a person is given out as a topic. Information must include the person’s contribution to criminal justice and how it has impacted criminal justice.
Personal interviews as a resource will not be accepted. All resource work must come from a peer reviewed journal, magazine, or other proper APA accepted site.
50% of the grading system comes from proper APA format, citations, references, and other guidelines for proper research writing. Not following APA guidelines will result in a poor grade.

PICK A TOPIC FROM THE BOOK ON HOW IT IFLUENCE CRIMINAL JUSTICE