**How does improvement of the Opportunity support the Mission and Vision of the organization?

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Project

The project assignment provides a forum for analyzing and evaluating relevant topics for this unit on the basis of the course competencies covered.

The environmental analysis is an essential step for gaining factual knowledge and position about a healthcare organization. Referring to the critical functions of internal consulting, conduct a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of a selected healthcare organization. Select one opportunity and provide a rationale for process improvement addressing the following questions:

  1. ****How does improvement of the Opportunity support the Mission and Vision of the organization?
  2. ****What are the benefits and any risks to the healthcare organization associated with the noted Opportunity?
  3. ****What impact does the selected Opportunity play in the market share of the healthcare organization or specific services?
  4. ****How does selected Opportunity affect the financial health of the healthcare organization?

To support your work, use your course and text readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Submission Details:

  • Support your rationale course reading or outside authoritative sources.
  • Post a minimum 500 words in Microsoft Word format.

****Discuss the impact of the Affordable Care Act (ACA) on the IOM’s six dimensions of health care performance.

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Content:

Hospital leaders may be encouraged to build a framework that enables the organization to deliver heath service in response to community and patient needs by integrating services among many groups. The Institute of Medicine reports on healthcare quality by making recommendations, that in order to improve healthcare quality, healthcare should be safe, effective, patient centered, timely, efficient, and equitable. The Affordable Care Act attempts to restructure strategies of cost containment and the delivery of safe equitable quality health care and outcomes.

Tasks:

  • ****Discuss the impact of the Affordable Care Act (ACA) on the IOM’s six dimensions of health care performance.
  • ****Identify the impact of the Affordable Care Act (ACA) on the uninsured rate in the American healthcare system.
  • ****Analyze how healthcare providers reference evidence based practice in the discussion of the impact of the ACA on the IOM’s six dimensions of health care performance.

Provide a substantive (300–500 words) initial discussion posting addressing each of the components in the discussion question. Justify your answers with research, examples, and reasoning.

Use APA for references.

***Describe the roles and responsibilities of each member of the healthcare team. Executive Level Officer, Department Director, Physician, Nurse.brief description of services.

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Content:

The foundation of clinical performance protocols should aim for clinical excellence by focusing on clinical care guidelines, training, continuous improvement plans, and clinical benchmarks and dashboards that are supported by best practices and evidence-based practices.

  • ***Describe the roles and responsibilities of each member of the healthcare team. Executive Level Officer, Department Director, Physician, Nurse.brief description of services.
  • **Describe the roles and responsibilities of each member of the healthcare team. Executive Level Officer, Department Director, Physician, Nurse.brief description of services.
  • ****Discuss how clinical benchmarks and dashboards are utilized for three specific clinical care guidelines.
  • ****Describe how evidence based practice influences clinical performance protocols of each team members.

To support your work, use your course and text readings and also use the South University Online Library. As in all assignments, cite your sources in your work and provide references for the citations in APA format.

Submission Details:

  • Support your rationale with course reading or outside authoritative sources.
  • Post a minimum 750 words in Microsoft Word format.
  • Cite a minimum of 3 outside peer reviewed sources to support your assertions and save it as 
  • Cite any sources you use using correct APA format on a separate pag

 A new product service company’s marketing assistant tells his boss that the market segment for a new ergonomic chair is sedentary adults. What is wrong with the marketing assistant’s segmentation of the market? Explain.

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Topic: Segmentation

Segmentation is crucial in order to match the product to the needs and wants of the appropriate group of potential customers.

Scenario: A new product service company’s marketing assistant tells his boss that the market segment for a new ergonomic chair is sedentary adults.

  • What is wrong with the marketing assistant’s segmentation of the market? Explain.

the video shares a discussion specifically on 9 benefits related to Voluntary Employee Benefits. Review the VEB’s and if you could only have 4 of them, which 4 would you select?

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watch video

the video shares a discussion specifically on 9 benefits related to Voluntary Employee Benefits. Review the VEB’s and if you could only have 4 of them, which 4 would you select? Be sure to explain why you made those choices.

After reviewing the complaint and decision and order for In the Matter of South Georgia Health Partners in the background materials, address the following: Explain the arrangement in this case.

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In the Matter of South Georgia Health Partners, et al., FTC Docket No. C-4100 (2003)
Complaint: https://www.ftc.gov/sites/default/files/documents/cases/2003/11/sgeorgiacomp.pdf

Decision and order: https://www.ftc.gov/sites/default/files/documents/cases/2003/11/sgeorgiado.pdf

After reviewing the complaint and decision and order for In the Matter of South Georgia Health Partners in the background materials, address the following:

  1. Explain the arrangement in this case.
  2. Explain the decision of the FTC.
  3. What kind of actions could be taken to restructure this arrangement to avoid a determination that it is per se illegal?
  4. Discuss the alternate FTC analysis that is applied to such cases if they are suspect but not found to be per se illegal.

SLP Assignment Expectations

  1. Conduct additional research to gather sufficient information to justify/support your analysis.
  2. Limit your response to a maximum of 2 pages (title and reference page is not included in page number count).
  3. Support your paper with peer-reviewed articles, with at least 3 references. Use the following link for additional information on how to recognize peer-reviewed journals:
    Angelo State University Library. (n.d.). Library guides: How to recognize peer-reviewed (refereed) journals. Retrieved from https://www.angelo.edu/services/library/handouts/peerrev.php
  4. You may use the following source to assist in formatting your assignment:
    Purdue Online Writing Lab. (n.d.). General APA guidelines. Retrieved from https://owl.english.purdue.edu/owl/resource/560/01/
  5. For additional information on reliability of sources, review the following source:
    Georgetown University Library. (n.d.). Evaluating internet resources. Retrieved from https://www.library.georgetown.edu/tutorials/research-guides/evaluating-internet-content
  6. This assignment will be graded based on the content in the rubric.

SWOT Analysis and HR Impact

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SWOT Analysis and HR Impact

The image below depicts elements of a SWOT Analysis, a tool to analyze the organization’s internal environment, particularly its capabilities and limitations.

What is your understanding of why organizations conduct SWOT analysis? Select any 2 of the elements above and provide an example for each on how they are reviewed in an organization. Finally, what should be HR’s role in SWOT analysis?

        From the scenario, outline a plan for a one-day training program that follows the Experiential Learning Model.

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Implementation of the Training” Please respond to the following:

•            From the scenario, outline a plan for a one-day training program that follows the Experiential Learning Model.

The experimental learning model provides ideas for a training and development structure and includes exercises or games into the training as well. I have provided an ELT for a call center that provides customer service.

8-5 with a one hour lunch

Couse objectives. This one day training will provide:

1) Assistance with developing a professional and consistent technique in communicating with customers

2) Skills on how to engage with customers on a personal level or better known as creating a rapport with customers.

3) Learn communication skills, and how to probe customers for info as well as how to answer their questions effectively and efficiently.

4) Discover ways to exceed job and customer expectations

Course Overview

Introduction (8-9)

Trainees will introduce themselves with a game called breaking the ice. This is simply a game of introducing yourself to the other trainees including: name, 1 personal thing about yourself, hobby and personal objective for the training class.

Then we will discuss the importance of customer service, and if time permits good or bad customer service experiences.

The Lecture (9-12) (break 10-1015)

Handling Customer Questions

Examples of Company expectations (recorded calls, good and bad)

Ways and importance of creating a 5 minute friend (building rapport with the customer)

How important tone of voice is, and how having a physical smile on your face can come through in the tone of your voice as well as through your attitude.

Lunch (12-1)

Information and Experience (1-2)

Importance of listening and understanding the customer’s needs.

Group discussions; to share any questions or issues about the prior information provided.

Then class discussion with proposals of different approaches that could have been taken on the calls.

Expectations (2-330) (break 230-245)

Customer Service Expectations

Treating others how you want to be treated.

Customer relationships

Trust

Follow up and follow through importance

Knowledge Check and Practice (330-430)

Role Play/Mock Calls

Angry/Irate Customer Calls and Pleasant Customer Calls

Discuss positive and negative approaches to customer service

Discuss ways to calm customers

Knowledge Check

Course Feedback (430-500)

Imagine it is your task to calculate ROI for a hypothetical training program. Determine one key element that would factor into your calculation of ROI, and identify the aspects of your hypothetical program that would make the element applicable and your calculation accurate.

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Imagine it is your task to calculate ROI for a hypothetical training program. Determine one key element that would factor into your calculation of ROI, and identify the aspects of your hypothetical program that would make the element applicable and your calculation accurate.

How do you personally try to influence others? Think carefully about how you get others to agree with you or do something you want.

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How Do You Influence Others?

We all use influencing skills, whether we are aware of them or not. As you consider your influencing skills, respond to the following questions:

  • How do you personally try to influence others? Think carefully about how you get others to agree with you or do something you want.
  • Does the way you influence others differ between your personal relationships, your peers, and your bosses?
  • What are three of your influence tactics?