Apply: Customer Service Support Proposal

Purpose of Assignment

In this assignment, you to develop your skills using Microsoft® Word to address a business case.

Assignment Steps

Resources:

Read the following scenario:

You have been asked to write a business proposal for a client in the hope of setting up a 3-year customer service contract in support of a new application they are launching this month. Support services will include technical problem solving and answering questions on the use of the application.

Write a minimum 1,050-word research summary using Microsoft® Word in which you communicate the details of your business proposal to the project team. Include the following components in your research summary:

  • A description of the client’s needs including
    • Hours of operation
    • Number of calls that will need to be taken
    • Reporting needs
  • Proposed solution to client’s needs
    • Pricing
    • Time of support operation
    • Advantages of using your service
    • What support avenues you will provide (live chat, phone, web)
  • Support your research by using citations with their corrsponding references
  • An inserted image supporting your recommendation
  • A bulleted or numbered list

Submit your final summary in the following file formats: DOCX, PDF, HTML, and TXT file. This will acquaint you with differences between file formats and why these different file formats may be useful.

Cite a minimum of three references.

Format your assignment according to APA guidelines.

Explain positivist social science, interpretative social science, critical social science in the given excerpt.

Need help with part b) of the assignment (600 words)

Excerpt: In a survey from 2016, Singaporeans reportedly worked the longest hours in the world, with the average worker clocking in 2,371.2 hours. The Working Hours Survey conducted by recruitment consultancy Morgan McKinley found that 70 per cent of professionals in Singapore work longer than their contracted hours. Seven in ten people “felt obliged to work longer than their contracted hours”. In addition, 9 in 10 worked these extra hours for free since their employer did not pay them for working late. The downside to long working hours is the risk of developing health problems.

Full Article: http://www.asiaone.com/health/are-we-workingtoo-much-singaporeans-risk-developing-health-problems-due-long-hours

Question: Identify, describe, and distinguish the main attributes of the three major social research approaches. In light of your response, which approach would the research presented in the excerpt above fall under?

The answer should be explain in terms of positivist social science (PSS) , interpretative social science (ISS) , critical social science (CSS) and which approach would the research presented in the excerpt above fall under? The philosophical foundations of social science research, particularly with regard to how ontology/epistemology affect the theoretical paradigm employed (e.g. PSS, ISS, CSS) and, in turn, the methodology and individual methods.

Reference: APA

Attached assignment.

Research a public or private policy that was enacted in the past and see what has become of it.

1- Write up a one-page cheat sheet on effective decision-making. Be complete and not trite. This piece of paper could be used by others, posted on their walls, to remind them of good decision-making. Share this with the class. Post it as an attachment. Use your creativity.

2-Write the next chapter in Steven Gillon’s book. Research a public or private policy that was enacted in the past and see what has become of it. The unintended consequences can be good or bad. It can be a governmental or private sector example. Cite your sources. This is not just an opinion paper or a complaint session; this is a well-researched study(5 pages).

Current Event in Supply Chain Management as found in emailed version of The Wall Street Journal Logistics Report

Supply chain issues are constantly in the news. In writing about current events, you can use and demonstrate your knowledge about and understanding of supply chain management issues.

Objective:

Find an article and write a synopsis of the article on a current topic using the emailed version of The Wall Street Journal Logistics Report. With this source you will need to click on the hyperlink within the article to view the original article for actual writer, title, and date.

To successfully complete this requirement, the student will include the following elements:

  1. Include the article as included in the emailed version of The WSJ Logistics Report. The emailed version of The WSJ Logistics Report is the only acceptable source.
  2. Write a brief synopsis of the corresponding The WSJ full article accessible through the hyperlink.
  3. Explain how this event is supply chain related. Use specific supply chain terms. Also, support with outside sources for full points.
  4. Give your thoughts about how it could be handled, resolved, possible implications, and/or possible solutions. Also, support with outside sources for full points.
  5. List additional references properly cited within the paper.

Write in paragraph form using proper grammar. Use the free Grammarly software as you write the current event. Grammarly will be used in grading the assignment.

When you use an outside source, it is to be cited and referenced using APA (Sixth edition) format.

The completed assignment is to be submitted as outlined below and will be graded on how well these have been included:

Item will be graded only if it meets all of the following five requirements.

  1. The actual paragraph regarding the article as found in the WSJ Logistics Report is included within the document.
  2. Item is an event. For example, a general opinion piece is not acceptable.
  3. Item is less than 28 days old at the time the assignment is due. Current event is due December 7, 2018. Source WSJ Logistics Report must be dated November 26, 2018 or after.
  4. Item is properly cited within the article and referenced at the end. It is to include authors, month/day/year published, title, source publication. If from Internet, include the source address. All elements must be included.
  5. Assignment is submitted on Canvas before the deadline.

If any of these five qualifications are not met, the work will not be graded.

GRADING MATRIX

Item Points – 25 max
The SOURCE, the email WSJ Logistics Report article information, is included 2
The ARTICLE, the WSJ article referenced in the Report, is included 2
Brief synopsis of article defining the issue and key players 5
Explains how this current event is supply chain related 6
Student’s thoughts on how the issue could be handled, resolved, possible implications, and/or possible solutions. 6
Use and citing of outside sources 4

Other factors that stand out or detract (can add or subtract points). This includes but is not limited to flow, rational thought process, company examples, and proper grammar.

Length of this assignment will vary depending on the article you choose and the details of your comments. The following two documents are provided to help give the student a more clear understanding of how to successfully complete this assignment.

MKT 4465.Current Event in Supply Chain Management.Sample.2018.pdf

This sample current event presents the elements and format required to successfully complete this assignment.

Current Event explained.2018.pdf

This document explains further explains and clarifies each element of the current event.

Rubric

MKT 4465 Current Events.V3 (1)

MKT 4465 Current Events.V3 (1)

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeThe SOURCE information is included.

2.0 pts

Yes, it is included.

0.0 pts

No, it is not included.

2.0 pts

This criterion is linked to a Learning OutcomeThe information is included on the ARTICLE from which the paragraph in the emailed version of the WSJ Logistics Report is based.

2.0 pts

Yes, it is included.

0.0 pts

No, it is not included.

2.0 pts

This criterion is linked to a Learning OutcomeBrief synopsis of the full WSJ article.

5.0 pts

Well done. Well thought out and well presented.

2.0 pts

A brief synopsis is included, but does not reflect knowledge of the WSJ article.

0.0 pts

Not included.

5.0 pts

This criterion is linked to a Learning OutcomeExplanation of how this current event is supply chain related.

6.0 pts

Well done. Well thought out and well presented.

3.0 pts

A brief explanation is included, but does not reflect knowledge of this relationship.

0.0 pts

Not included.

6.0 pts

This criterion is linked to a Learning OutcomeThoughts of the student on this article.

6.0 pts

Well thought out and presented well.

4.0 pts

Interesting issues raised, but did not explain fully.

2.0 pts

Brief comments, but do not reflect knowledge of the topic.

0.0 pts

Not included.

6.0 pts

This criterion is linked to a Learning OutcomeUse and citing of outside sources.

4.0 pts

Two or more sources included and cited.

2.0 pts

One source is included and cited.

0.0 pts

No outside sources included.

4.0 pts

Total Points: 25.0

Emergency management

Tabletop Exercise Development

Using the HSEEP format outlined in volumes I–III, develop a tabletop, or discussion-based, exercise. You can develop this exercise to apply to a real-world setting (i.e., your work environment or jurisdiction) or to a fictional situation. The following deliverables must be included in the exercise packet:

strategy (one- to two-page introduction describing how this exercise fits into the agency/jurisdiction/state strategic plan and the exercise cycle, describing how you determined the need for this exercise, and giving an overview of the format of the exercise)
situation manual (in HSEEP format; see Volume IV: Sample Documents and Formats)
facilitator questions (at least 10 questions)
The templates and additional guidance are provided in the classroom.

Rubric

Deliverable

Actions Needed

Part 1: Strategy

Showcase the linkages to the agency/jurisdiction/state strategic plan and exercise cycle.
Discuss the gap this exercise will seek to fill—why the exercise is needed.
Give an overview of the format of the exercise.
Part 2: Situation Manual

Give the SMART objectives.
Describe an applicable scenario.
Define the scope and purpose.
Appropriately use the template.
Part 3: Facilitator Questions

List at least 10 questions that would facilitate discussion to meet the objectives.

4pages in total

Support your ideas with specific, illustrative examples. If there are questions or points associated with your chosen topic,

 

Assignment 2: Project Paper

The
Project Paper focuses on a suggested topic related to art,
architecture, history, music, or literature. The project will reflect
your views and interpretation of the topic. This project is designed to
help you stretch your mind and your abilities to be the creative,
innovative, and critical thinker you already are!  

Choose one
(1) of the topics from the list of topic choices below. Read the topic
carefully. Write a three to four (3-4) page paper (750-1,000 words) that
responds to each of the items described in the topic. 

For the topic you choose:

  1. Support
    your ideas with specific, illustrative examples. If there are questions
    or points associated with your chosen topic, be sure to answer all of
    the listed questions and address all of the items in that topic. If your
    topic asks you to do several things related to the topic, be sure to do
    each of the things listed.
  2. While some of the topics tend to
    lend themselves toward particular writing genres, you are not restricted
    to the specific format suggested for the individual topic. For example,
    you may do an “interview,” a “proposal,” a “letter,” a “short story,” a
    “blog,” an “essay,” an “article,” or any other written genre for almost
    any of the topics. The project is intended to be fun as well as
    informative, so feel free to be creative with the delivery of your
    information. 
  3. Use at least three (3) good quality academic sources, with one (1) source being the class text.
    Note: Wikipedia
    and other similar Websites do not qualify as academic resources. You
    are highly encouraged to use the Resource Center tab at the top of your
    Blackboard page. 

Note:  Your instructor may require you to submit your topic choice for approval before the end of Week 5. 

Topic choices (pick 1): 

  • Office Art Memo. Memorandum.
    Your boss, who knows you have been taking a humanities class since he
    pays for your tuition reimbursement, has tasked you with managing the
    art budget for your company, expecting you to choose various pieces of
    art for the new corporate offices.  (Note: Replicas of the works are
    acceptable since they are more cost-efficient and you are working on a
    budget.)  Include the following: 

    1. Identify three (3) examples
      of 19th century Impressionist painting or sculpture and three (3)
      Post-Impressionist works. Explain how the six (6) pieces of art fall
      into these two (2) styles. 
    2. In a memo, describe the appearance
      of your six (6) choices to your CEO so he or she will know what the art
      looks like and where it would be placed in the corporate offices. 
    3. Explain why each piece is considered to be historically significant. 
    4. Explain
      how each piece “fits” your company’s overall (or desired) corporate
      image. Keep in mind that a piece of art is supposed to “say” something
      about the owner, so describe what would these pieces of art say about
      your company. 
  • New Composition. Speech.
    Your uncle’s birthday is in two (2) months, and everyone knows that he
    loves almost all kinds of music. As a birthday gift for him, you want to
    have a special piece of music composed in his honor which will be
    played at a family birthday celebration. Write a speech that you will
    make to the composer’s agent. Include the following:  

    1. Narrow
      your choices down to three (3) composers you’ve studied in this course.
      Choose one (1) of the composers and explain why you want him to write
      the “birthday present” music. 
    2. Explain why the other two (2) composers were ultimately not selected. 
    3. Specifically
      identify the musical elements in the composer’s style that you would
      like to be included in the new music written for your uncle. 
    4. Describe
      what sort of emotion is generated by listening to the works of your
      selected composer; in other words, what do you want your uncle to “feel”
      as he hears the music, and why is this composer so perfect for this
      composition?
  • Harlem Renaissance Poets. Essay & Poem. Choose two (2) poems by different authors from the Harlem Renaissance. Write an essay that: 
    1. Describes each author’s role and importance within the Harlem Renaissance. 
    2. Identify
      the elements in each of their poems in which you see evidence of the
      “double-consciousness” being expressed by each author. 
    3. Fully
      describe at least two (2) primary themes you see in the poetry written
      during this time period, referring to specific lines in each of the
      poems. 
    4. Write your own poem that expresses these identified themes of the Harlem Renaissance.  
  • Women’s Roles Then & Now.Script.
    Script a conversation between two (2) notable women from the 18th and /
    or 19th century on the roles women should play in society. Within the
    dialogue, include: 

    1. Biographical information for each woman. 
    2. The historical status for women in general during the time period in which each woman lived.
    3. What opinions each of the women might have on the role the women should play in society during their lifetimes. 
    4. What each of the women might think about women’s current roles.
  • Other topic choice recommended and approved by the professor and supported by the grading rubric.

The Project Paper will be graded on:

  • The level to which the instructions were followed.
  • The extent to which all four (4) parts in the topic were addressed.
  • The adequacy of information, examples, and details which support the general claim or main  idea.
  • The clarity and relevance of the explanations and descriptions.
  • Adherence to standard rules of grammar, punctuation, and mechanics.
  • The inclusion of three (3) required references (two [2] additional sources besides your textbook) documented using APA style.

Your assignment must follow these formatting requirements:

  • Be
    typed, double spaced, using Times New Roman font (size 12), with
    one-inch margins on all sides; references must follow APA Style format.
    Check with your professor for any additional instructions specific to
    the selected topic. (Note: Students can find APA style
    materials located in the Additional Resources section of their Student
    Center within their course shell for reference)
  • Include
    a cover page containing the title of the assignment, the student’s
    name, the professor’s name, the course title, and the date. The cover
    page and the reference page are not included in the required page
    length. 

The specific course learning outcomes associated with this assignment are:

  • Explain how key social, cultural, and artistic contributions contribute to historical changes.
  • Explain the importance of situating a society’s cultural and artistic expressions within a historical context. 
  • Examine
    the influences of intellectual, religious, political, and
    socio-economic forces on social, cultural, and artistic expressions. 
  • Identify major historical developments in world cultures from the Renaissance to the contemporary period.
  • Use technology and information resources to research issues in the study of world cultures.
  • Write clearly and concisely about world cultures using proper writing mechanics.

Grading
for this assignment will be based on answer quality, logic/organization
of the paper, and language and writing skills, using the following
rubric found here.

Proof reading and Correction

Assignment #3

For this assignment, you should build on previous assignments and discussion postings to create a comprehensive program evaluation plan. Using the program you have identified in assignments #1 and #2, and discuss the following aspects in detail: description of the program and population served, activities of the program, program outcomes, theoretical basis for the program, selected evaluation model, sources of data, methods of data collection and analysis, and your plan for reporting/disseminating the evaluation findings.

You should provide a rationale for all of your choices, with literature to support them when appropriate. Please be sure to also include a discussion of ethical considerations, and your plan for communicating with program staff and stakeholders throughout all phases of the evaluation. Your paper should be 8 pages. When citing the literature, please remember to follow APA style.

Please use the following headings in your paper to improve organization and ensure all required areas are discussed:

  • Program Description (Including: description of the program, population served, activities of the program, and program expected outcomes)
  • Evaluation Preparation (Including: theoretical basis for the program, selected evaluation model or framework, Logic Model, sources of data and methods of data collection/analysis)
  • Evaluation Reporting (Including: Reporting/dissemination the evaluation findings, ethical considerations, and communication to staff and stakeholders)
  • References

Milestone paper

This paper is to be written in APA format.

  • This paper is expected to be no more than four pages in length (not including the title page and reference list).
  • Please use the categories listed below as the first level headings for each section of your paper (Exception: Instead of “Introduction” please use the title of your paper).

Content Guidelines

Using the information gathered in your Genetic Family History and Milestone 1 assignments, you will identify and research one modifiable risk factor. You will develop an evidence-based teaching plan that promotes health, with the aim of improving patient outcomes related to this modifiable risk factor.

  1. Introduction (1 paragraph): The introduction should be interesting and capture the reader’s attention.
    • State one preventable disease your adult participant is at risk for developing (obesity, etc.), based on the information you have gathered during this course.
    • Introduce one modifiable risk factor (diet, smoking, sedentary lifestyle, etc.) associated with the preventable disease you described.
    • Clearly state the purpose of your paper. The purpose statement should relate to developing a patient teaching plan.
  2. Preventable Disease Overview (1-2 paragraphs): Please use course materials and scholarly sources to complete this section. Be sure to paraphrase and include citations as needed!
    • Describe briefly the preventable disease you identified in the introduction.
      • What are the signs and symptoms associated with this disease?
      • How is it diagnosed? Notable information from Health History and General Survey? Signs and symptoms? Risk assessments? Lab values?
      • What physical assessment findings would be associated with this disease?
    • How did you identify your adult participant’s risk for this disease?
      • Specific information gathered in the Genetic Family History?
      • Specific information gathered in the Milestone 1 assignment?
  3. Evidence Based Intervention (1-2 paragraphs):
  • Choose and describe one evidence based intervention related to the modifiable risk factoryou have chosen. (One that has been shown to be effective at reducing an individual’s risk for developing the preventable disease.)
  • Describe this intervention in detail, and provide rationale for your intervention utilizing:
    • At least one scholarly peer-reviewed journal article. Search peer reviewed journals to find a scholarly article that discusses interventions associated with the modifiable risk factor you have chosen as the focus of your paper. Summarize what you learned from this article and cite the source in the text and reference page (Author, year). The article must be less than 10 years old. You may include and cite your textbook or other scholarly sources as well, but they do not count as the scholarly journal article.
    • You must summarize and analyze the information from your sources in your own words. Avoid direct quotations. If you do include a short quotation, be sure to cite it properly.
  • List short and long term goals you have for your participant related to this intervention.
  1. Implementation: Teaching Plan (1-2 paragraphs):
    • Discuss in this section what methods you will use to teach your participant how to implement the intervention.
    • What is it that you are asking them to do? (For example, if your intervention is “quit smoking”, what specific steps will you recommend your participant take to achieve this goal?)
    • Describe any resources you would provide to the participant to help them understand and be successful (websites, community services, handouts, etc.).
  2. Evaluation (1 paragraph):
  • Describe at least one method (weight, lab values, etc.) you would use to evaluate whether your intervention was effective.
  • How would you revise you plan if it proved to be unsuccessful?
  1. Summary (1 paragraph):
    • Summarize the main points of your paper.
    • Reiterate what you hope to accomplish by implementing this intervention.
    • End with a concluding statement.
  2. Reference Page:
    • The Reference Page should start on a new page (insert a page break).
    • All references should be cited within the body of the paper as (Author, year) and the full reference should be included in APA format on the reference page.
    • A URL link alone is not an adequate reference.

Rubric

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeIntroductionThe introduction -catches the reader’s attention, -states one preventable disease -correctly identifies one modifiable risk factor associated with the disease -includes a purpose.

20.0 pts

The introduction catches the reader’s attention, states one preventable disease, correctly identifies one modifiable risk factor associated with the disease, and includes a purpose.

18.0 pts

The introduction is missing one of the elements listed in the first column.

16.0 pts

The introduction is missing two elements listed in the first column.

8.0 pts

The introduction is missing three elements listed in the first column.

0.0 pts

No introduction is present.

20.0 pts

This criterion is linked to a Learning OutcomePreventable Disease OverviewCorrectly identifies a preventable disease and provides a brief description including signs and symptoms, how it is diagnosed, and how the adult participant was identified to be at risk.

30.0 pts

Correctly identifies a preventable disease and provides a brief description including signs and symptoms, how it is diagnosed, and how the adult participant was identified to be at risk.

26.0 pts

All elements in the first column included but discussion of one or more items lacks detail.

24.0 pts

One of the elements in the first column is missing.

11.0 pts

Two of the elements in the first column are missing.

0.0 pts

There is no preventable disease overview.

30.0 pts

This criterion is linked to a Learning OutcomeEvidence Based InterventionOne evidenced based intervention (related to the modifiable risk factor) is described thoroughly AND rationale for the intervention is supported by one relevant peer reviewed journal AND short term and long term goals are listed.

40.0 pts

One evidenced based intervention (related to the modifiable risk factor) is described thoroughly AND rationale for the intervention is supported by one relevant peer reviewed journal AND short term and long term goals are listed.

35.0 pts

Adequately describes the evidence based intervention, peer reviewed article is relevant and shows support for the intervention and short and long term goals are present.

32.0 pts

One of the elements in the first column is missing.

15.0 pts

Two of the elements in the first column are missing.

0.0 pts

There is no evidence-based intervention provided.

40.0 pts

This criterion is linked to a Learning OutcomeTeaching PlanMethods for teaching the participant how to implement the intervention are described in detail, including resources to be provided to the participant.

40.0 pts

Methods for teaching the participant how to implement the intervention are described in detail, including resources to be provided to the participant.

35.0 pts

Methods of teaching the participant how to the implement the intervention are described adequately, including resources to be provided. 35 points ☐

32.0 pts

Methods of teaching the participant how to the implement the intervention are adequately described, but with no mention of resources to be provided.

15.0 pts

There is brief mention of a teaching plan, with no mention of resources to be provided.

0.0 pts

A teaching plan is not discussed.

40.0 pts

This criterion is linked to a Learning OutcomeEvaluationShort term and long term goals restated AND at least one appropriate method of evaluation is described in detail AND a plan is described if the adult participant was unsuccessful.

30.0 pts

Short term and long term goals restated AND at least one appropriate method of evaluation is described in detail AND a plan is described if the adult participant was unsuccessful.

26.0 pts

Short term and long term goals restated, and adequately describes an evaluation plan, including if participant is unsuccessful.

24.0 pts

One of the elements in the first column is missing or not addressed with sufficient detail.

11.0 pts

Two of the elements in the first column are missing or not addressed with sufficient detail.

0.0 pts

An evaluation plan is not discussed.

30.0 pts

This criterion is linked to a Learning OutcomeSummaryMain points of the paper are summarized, including reiteration of what is hoped to be accomplished. Ends with a concluding statement.

20.0 pts

Main points of the paper are summarized, including reiteration of what is hoped to be accomplished. Ends with a concluding statement.

18.0 pts

Summary mostly reiterates the main points of the presentation and concludes with a description of what is hoped to be accomplished. Ends with a concluding sentence.

16.0 pts

Brief summary captures a few of the main points, briefly describes what is hoped to be accomplished. Concluding sentence may or may not be present.

8.0 pts

Summary is present but fails to capture the main points and lacks a description of what is hoped to be accomplished. Lacks concluding sentence.

0.0 pts

Summary is not present.

20.0 pts

This criterion is linked to a Learning OutcomeMechanics and organizationExcellent mechanics and organization with minimal errors of the following: well organized and logical, correct grammar, punctuation, and spelling, professional wording is used, uses complete sentences, paragraphs are linked together logically, and main ideas expressed clearly.

25.0 pts

Excellent mechanics and organization with minimal errors of the following: well organized and logical, correct grammar, punctuation, and spelling, professional wording is used, uses complete sentences, paragraphs are linked together logically, and main ideas expressed clearly.

22.0 pts

Good mechanics and organization considering the elements listed in the first column. A few errors noted.

20.0 pts

Fair mechanics and organization considering the elements listed in the first column. Some errors noted.

10.0 pts

Poor mechanics and organization considering the elements listed in the first column. Many errors noted.

0.0 pts

Very poor mechanics and organization considering the elements listed in the first column such that it is difficult to follow or understand.

25.0 pts

This criterion is linked to a Learning OutcomeAPA FormatExcellent APA formatting with minimal errors of the following: all sources cited in the assignment in APA format, all references listed on the reference page in APA format, title page in general APA format, headings present and in APA format, 12-point font, double spaced, 1 inch margins, paragraphs indented, no more than one short quotation, and length four pages or less

20.0 pts

Excellent APA formatting with minimal errors of the following: all sources cited in the assignment in APA format, all references listed on the reference page in APA format, title page in general APA format, headings present and in APA format, 12-point font, double spaced, 1 inch margins, paragraphs indented, no more than one short quotation, and length four pages or less

18.0 pts

Good APA formatting considering the elements listed in the first column. A few APA errors noted.

16.0 pts

Fair APA formatting considering the elements listed in the first column. Some APA errors noted.

8.0 pts

Poor APA formatting considering the elements listed in the first column. Many APA errors noted.

0.0 pts

Very poor APA formatting such that paper is difficult to read. Numerous APA errors noted.

20.0 pts

Total Points: 225.0

need assistance with paper

Review the supplied data presented in the Business Plan Scenario.

Write a 1,050- to 1,400-word paper in which you identify and recommend technology needs, hours of operation, and services offered for the health care organization.

Include the following in your paper:

  • Recommend which services should be provided at the center and describe why they are appropriate at this site.
  • Describe the hours of operation and why you recommend those hours.
  • Describe the major equipment and technology needed to provide the recommended service. Include a projected cost for that equipment.
  • Discuss the type of corporation you think the center should consider (e.g., a department of the hospital or an LLC) and why.

Cite at least 2 peer-reviewed, scholarly, or similar references.

Format your paper according to APA guidelines.

describe your experience using the library resources and how this could be of use to you when you write an research paper on a topic related to the career you wish to pursue

To complete this mandatory assignment, obtain a library card at the Free Library of Philadelphia.  You will gain access to millions of print books, electronic books, audio books, language resources, and other valuable tools, all at your fingertips!  Because you are a student at the Community College of Philadelphia, you have free access to the library system whether you live in the city or not.  You can obtain the card online or in-person.  Here are the instructions for the various methods for how to obtain your library card:

https://know.freelibrary.org/MyResearch/register (Links to an external site.)

To earn full credit for this assignment, you must do each of the following:

1) In no less than 350 words, describe your experience using the library resources and how this could be of use to you when you write an research paper on a topic related to the career you wish to pursue.  All of the library resources can be accessed from the home page of the library:

http://www.freelibrary.org/index.htm (Links to an external site.)

2) Find a book in the library catalog that is related to the career you wish to pursue.  Mention how the book could be related to your potential career in the assignment.  You do not have to physically check out the book from the library.  You can access the catalog by navigating from the home page.

3) Describe the process of how you would obtain an article from one of the library’s databases.  Find an actual article related to the career you wish to pursue, mentioning which database you got the article from.  Write a short summary of the article and how it could be related to your potential career.  You can access the databases by navigating from the home page.

4) Submit the assignment by the due date.  Because this is one of the most important assignments of the semester, it is weighted into your grade more heavily than some of the previous weekly assignments.


I already have a library card.  the career I choose is being a Realtor and buying and selling property investments

if you have any question please ask thanks!